Driver Information Display/Cluster Electronics Won't Shut Off
Short summary: got my 2016 Jeep Grand Cherokee in May, only has around 2300 miles on it. Got fed up with it doing hard down shifts, I do a lot of city driving and it's terrible. Very jerky, can feel and hear it, especially when it goes from 2nd to 1st gear.
So I took it into the dealer, they did a software update/flash which they said addresses the very issue I was experiencing. Well, guess what, it didn't do anything. Still very bad shifting. Seems like a failing or defective transmission. I'll be pressing on this issue with the dealer more next week, but they introduced a new problem that is more urgent to solve now:
Ever since I got it back from the dealer, the computer in the instrument cluster (Driver Information Display "DID") and lights around the media hub (USB ports, etc.) will NOT shut off when the vehicle is off. This is draining my battery, I can tell because the ESS function is not working, and tells me it is disabled due to the battery charging when I look at the ESS info in the DID.
Anyone know how I can fix this? Would bring it into the dealer, but naturally they are closed on Saturdays and it's a long weekend. Don't want to wake up to a dead battery, also not good for overall battery life. I'm thinking I need to play with the fuses or possibly do a reset from the Uconnect? But not sure if the Uconnect system is tied to the DID system, so I don't want to reset Uconnect if all it's going to do is erase all my radio and power settings, etc.
Very disappointed in my new JGC and service dealer. Any help would be appreciated.