Flash Updates - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Technical Discussion > Troubleshooting/Problems Discussion

Reply
 
Thread Tools Display Modes
 
  #1  
Old 08-04-2015, 11:05 AM
Member
 
Join Date: Jul 2013
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1461
Don Catoe is on a distinguished road
Flash Updates

What are flash updates and why does the dealership charge labor for them?



Sent from my iPad using JeepGarage

Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old 08-04-2015, 11:06 AM
Member
 
Join Date: Jul 2013
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1461
Don Catoe is on a distinguished road
Re: Flash Updates

Btw, 2014 GC Limited



Sent from my iPad using JeepGarage
Reply With Quote
  #3  
Old 08-04-2015, 11:18 AM
macfan's Avatar
Member
My Jeep: 2014 3.2L KL
 
Join Date: Oct 2013
Location: Fenton, Michigan USA
Posts: 608
Thanks: 130
Thanked 93 Times in 78 Posts
Rep Power: 6112
macfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond repute
Re: Flash Updates

Quote:
Originally Posted by Don Catoe View Post
What are flash updates and why does the dealership charge labor for them?



Sent from my iPad using JeepGarage
Flash updates are firmware software updates to the various computers in your Jeep. If your dealership is charging labor for software flashes it is time to look for a new dealership. Any dealership I have ever done business with has never charged for flash updates and/or the labor to install them.



******* Been thinking about something: There are two software updates your dealership will charge you for: (1.) If your radio didn't come with Navigation and you want to add it, (2.) Map updates for Navigation. This is because FCA does not own the Navigation/Map company.
Reply With Quote
Sponsored Links
Advertisement
 
  #4  
Old 08-04-2015, 12:32 PM
SnoFire's Avatar
The Negotiator
 
Join Date: Jun 2011
Location: S of GB WI
Posts: 5,215
Thanks: 77
Thanked 200 Times in 155 Posts
Rep Power: 391394
SnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond reputeSnoFire has a reputation beyond repute
Garage
Re: Flash Updates

Recalls or TSB's should not be charged to the customer. If your looking for radio firmware updates, these can be done by yourself (just need to download the software onto a USB stick). As MacFan has stated, if they are charging you then it is definitely time to find a different dealership.
__________________
2017 Grand Cherokee Limited Lux II Granite Metallic

2014 Jeep Grand Cherokee Limited Max Steel V6
2001 Jeep Grand Cherokee Laredo Black 4.0 I6
1997 Jeep Grand Cherokee Laredo Silver I6
Reply With Quote
  #5  
Old 08-04-2015, 02:07 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: May 2013
Location: Colorado
Posts: 4,125
Thanks: 74
Thanked 298 Times in 262 Posts
Rep Power: 46582
lstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond repute
Re: Flash Updates

Quote:
Originally Posted by SnoFire View Post
Recalls or TSB's should not be charged to the customer. If your looking for radio firmware updates, these can be done by yourself (just need to download the software onto a USB stick). As MacFan has stated, if they are charging you then it is definitely time to find a different dealership.
I've never been charged and my dealer tends to install all of them unless I ask them not to.... OP didn't mention whether or not they were under any extended service plans.

However, disagrees with this note over on
Jeep Grand Cherokee WK2 - 2011-2016 Grand Cherokee Service Bulletins and Recalls



SERVICE BULLETINS ARE NOT A WARRANTY ITEM FOR VEHICLES OUT OF WARRANTY. It is important to note that "Preventive" service repairs will generally not be performed under warranty during the normal warranty period if a vehicle is not exhibiting the particular symptom or problem. TSB's are not recalls. If you ask your dealer to perform the modification outside of the warranty period, expect to pay for the labor and parts.
Reply With Quote
  #6  
Old 08-04-2015, 04:09 PM
Northland's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Apr 2012
Posts: 593
Thanks: 20
Thanked 64 Times in 51 Posts
Rep Power: 2710
Northland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond repute
Re: Flash Updates

OP didn't give near enough information on this situation - we only know you have a 2014 model; how many miles are on it? What's the delivery date on it? If you're out of the 3 yr./36,000 mile bumper-to-bumper warranty, are you still within the 5 yr. 60,000 mile powertrain warranty? If you're still under either warranty they shouldn't be charging you at all for flash updates, and you should contact Chrysler direct to get reimbursed for same. If you're outside all warranty coverage, go find another dealer - you might find one to do them at no charge.
__________________
Current owner of a 2016 Ram 1500 Laramie; former owner of a 2014 Jeep Grand Cherokee. Lifetime member of Jeep Garage!
Reply With Quote
Reply

Tags
update

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Sonnax along with Superchips Flash Panerai Engine Performance/Intake/Exhaust 3 09-25-2012 08:44 PM
Cluster gauge will flash when driving... chicago_jeepster_ Troubleshooting/Problems Discussion 9 11-09-2010 10:44 AM
super chips flash paq jeeppro Performance Modifications 17 01-02-2010 11:45 AM
hyper flash baronvonhavok Visual Modifications 1 11-11-2009 11:51 AM

» Premium Vendor Showcase
Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 08:54 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.