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Old 04-06-2016, 10:53 AM
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Touch screen went black on my 2015 Overland

Help! I was driving and all of a sudden my touch screen display went black. The radio was still playing and the heater was still working but no display. I tried restarting the car but nothing.

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Old 04-06-2016, 11:55 AM
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Touch screen went black on my 2015 Overland

Mine did that a few weeks ago. Was weird and hasn't happened since. I restarted the car a couple times and it was fine. Since then I searched and found that if you push both the volume and tuner knobs down it resets the computer. I haven't tried that yet, but will next time the computer freezes up.
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Old 04-06-2016, 12:08 PM
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Re: Touch screen went black on my 2015 Overland

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Originally Posted by trumpet173 View Post
Mine did that a few weeks ago. Was weird and hasn't happened since. I restarted the car a couple times and it was fine. Since then I searched and found that if you push both the volume and tuner knobs down it resets the computer. I haven't tried that yet, but will next time the computer freezes up.
I just started the car again, after 3 hours and now it's fine. Arrgh! I'm scared that this may happen again. But I'll try resetting the computer with your instructions!! Thank you so much!
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Old 04-08-2016, 11:08 PM
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Re: Touch screen went black on my 2015 Overland

I have this as one of the minor issues of my many major issues with my current 2015 JGC. Dealer and Chrysler care said if it does not happen for them nothing they can do. I showed them pictures and they said. Has to happen for them. It will become a frequent problem as it started slow for me. Good luck I am at a cross roads and getting ready to off load for something more dependable and customer centric.
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Old 04-09-2016, 12:50 AM
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Re: Touch screen went black on my 2015 Overland

Could this be just an accidental touch of the screen off button ???
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Old 04-09-2016, 07:16 AM
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Re: Touch screen went black on my 2015 Overland

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Originally Posted by VWTG View Post
I have this as one of the minor issues of my many major issues with my current 2015 JGC. Dealer and Chrysler care said if it does not happen for them nothing they can do. I showed them pictures and they said. Has to happen for them. It will become a frequent problem as it started slow for me. Good luck I am at a cross roads and getting ready to off load for something more dependable and customer centric.
Oh wow! I'm sorry to hear that. I hope I don't get to that point. I do really like driving my JGC. Good luck to you and Thanks for sharing your story!
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Old 04-09-2016, 07:20 AM
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Re: Touch screen went black on my 2015 Overland

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Originally Posted by Mozzie View Post
Could this be just an accidental touch of the screen off button ???
Oh I wish that was the case because if it was, then pushing that button again would fix the issue....no such luck. Thanks anyway!
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Old 04-09-2016, 08:22 AM
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Re: Touch screen went black on my 2015 Overland

Does not seem to be an accidental shut down as part of the screen is still active
20151021_092821.jpg20151021_092821.jpg
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Old 04-09-2016, 11:43 PM
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Re: Touch screen went black on my 2015 Overland

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Originally Posted by VWTG View Post
Does not seem to be an accidental shut down as part of the screen is still active
20151021_092821.jpgAttachment 67200


That's actually what mine did too. Just frozen. Music still played and stiff still worked. The screen was just frozen. Then went black when I turned off the rig. The was fine after I restarted the jeep once more. Next time I'm gonna try the reset thing I read about. I'm not worried about it though. It's just a computer.
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Old 04-10-2016, 01:40 AM
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Re: Touch screen went black on my 2015 Overland

This seems more like a uconnect software issue. I cannot comment for the MY15 but some of us had minor issues with the MY14 software. This seems to have been sorted in the latest update. The MY14 stopped getting updates but there are further updates for MY15. Maybe they need a new update for this issue ?

Check with the dealer to make sure you have the latest update.
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