Originally Posted by SJandL
You're a bit behind then. V16.13.13 came out in the middle of the year.
You can do the update yourself if you wish. It's easy. Takes about 15 minutes to download and then approx. 20 minutes to install on the vehicle.
Enter your VIN in here: Uconnect® Software Update - Update your Uconnect® System
which will show you the latest update and follow the instructions for direct download if you want to do it yourself.
Does doing this wipe all the stored memory preset per driver?