Go Back   Jeep Garage - Jeep Forum > Jeep Technical Discussion > Troubleshooting/Problems Discussion

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 06-25-2013, 07:57 AM
Member
 
Join Date: Jun 2013
Posts: 33
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 503
truckie is on a distinguished road
vibration /rattle noise 2014 gc laredo

I have a week old gc Laredo that has a plastic vibration /rattle noise under steering wheel /dash area that appears at low spead acceleration ,around 15-20 mph. Last for a few seconds then goes away ,,(very annoying). I brought it back to jeep ,and they said there's nothing wrong could not find noise! I have a feeling this is going to be a very frustrating problem to try ands resolve. I read a post on here about a similar noise, but seemed to be more of a metal rattle noise in same location and ended up being a metal wire harness, does any one here have a similar noise ,and or advise or solution.... I need help....
__________________

__________________
Reply With Quote
  #2  
Old 07-11-2013, 12:03 AM
Member
 
Join Date: Jul 2013
Location: Chicago
Posts: 11
Thanks: 0
Thanked 5 Times in 5 Posts
Rep Power: 828
JeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond repute
Re: vibration /rattle noise 2014 gc laredo

Hi Truckie,
I am a Auto tech at a jeep dealer and i think i have a 2014 Grand with your same problem sitting in my stall right now. I am still in the process of trying to find this noise as i cant quite pinpoint where on the left side its coming from. I have most of the dash detrimmed
and still cant pinpoint it . What makes it tough is that you need to be driving to make it happen hard to watch the road and look under dash at the same time. I know my noise is not the bracket on the steering column every one is talking about as my vehicle does not have it and that noise is definitely metallic like rocks shaking around in an empty pop can I have removed many of those brackets for that noise .
Ive also noticed the one i have will also make the noise sometimes by brake torquing it in gear with foot on the brake and feathering the throttle lightly but not all the time. I am going to contact chrysler technical assistance tomorrow to see if they have any info on this issue and i will let you know what i here .
__________________

__________________
Reply With Quote
The Following User Says Thank You to JeepTek78 For This Useful Post:
  #3  
Old 07-11-2013, 04:46 AM
Member
 
Join Date: Jun 2013
Posts: 33
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 503
truckie is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

Jeeptek78...
Thanks for the reply,,, my noise is still there and seems to have gotten worse ,,, I took a video of the noise ,, but I can't seem to post it on here ,,, my jeep dealer had my ride for one day said no abnormal noise ,, then 3 days straight trying to find it ,,, It is definitely not an easy noise to pinpoint like you stated ,,, I have to get it back into them but don't have the time to leave the vehicle with them right now (in an hvac tech). And we are super busy , my next run on call I will leave it w/ them since I won't need the car.. hopefully you will have some insight for me by then.. I wish I could somehow send you the video ...
Maybe you could message me an email address I and I will send it.
Thanks.
And good luck
__________________
Reply With Quote
  #4  
Old 07-11-2013, 06:30 AM
1st jeep's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jun 2013
Location: NC
Posts: 314
Thanks: 24
Thanked 7 Times in 7 Posts
Rep Power: 773
1st jeep is on a distinguished road
Quote:
Originally Posted by truckie View Post
Jeeptek78...
Thanks for the reply,,, my noise is still there and seems to have gotten worse ,,, I took a video of the noise ,, but I can't seem to post it on here ,,, my jeep dealer had my ride for one day said no abnormal noise ,, then 3 days straight trying to find it ,,, It is definitely not an easy noise to pinpoint like you stated ,,, I have to get it back into them but don't have the time to leave the vehicle with them right now (in an hvac tech). And we are super busy , my next run on call I will leave it w/ them since I won't need the car.. hopefully you will have some insight for me by then.. I wish I could somehow send you the video ...
Maybe you could message me an email address I and I will send it.
Thanks.
And good luck
I have the same issue you both describe as well. Thought I was the only one. It was present since day 1. The salesman kept telling me it was normal and just the wheels...lol! I have installed some temporary foam pieces b/w the skid plates underneath b/c when I lightly hit them with my fists, I can duplicate the noise...however it didnt help. Please keep me posted. Thank you
__________________
Reply With Quote
  #5  
Old 07-11-2013, 09:52 AM
Member
 
Join Date: Jun 2013
Posts: 33
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 503
truckie is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

Video of my noise
__________________
Reply With Quote
  #6  
Old 07-11-2013, 05:15 PM
Member
 
Join Date: Jun 2013
Posts: 33
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 503
truckie is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

...
__________________
Reply With Quote
  #7  
Old 07-11-2013, 06:39 PM
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Jun 2013
Location: Shelton, WA
Posts: 60
Thanks: 0
Thanked 3 Times in 2 Posts
Rep Power: 535
SheltonJeep14 is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

There is a TSB fix for that.....I think. Went to my dealer a few weeks ago for a body pannel misalignment fix. He said he would also do the steering wheel rattle fix. I told him I don't have a rattle yet. He said this will prevent it from happening. Maybe this is what's happening with you guys.

Number listed on invoice is for factory recall #13-041
__________________
Reply With Quote
The Following User Says Thank You to SheltonJeep14 For This Useful Post:
  #8  
Old 07-11-2013, 06:45 PM
Member
 
Join Date: Jun 2013
Posts: 33
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 503
truckie is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

Quote:
Originally Posted by SheltonJeep14 View Post
There is a TSB fix for that.....I think. Went to my dealer a few weeks ago for a body pannel misalignment fix. He said he would also do the steering wheel rattle fix. I told him I don't have a rattle yet. He said this will prevent it from happening. Maybe this is what's happening with you guys.
really???? so why doesn't my dealer techs know about this ???? this is what aggravates me!!! they had my car for three days straight ,,, a total of four days ,took the whole dash apart and said well mechanically its fine,,
I wish I could figure out how to post my video of the noise.... wait... I think it uploaded.
Attached Files
__________________
Reply With Quote
  #9  
Old 07-11-2013, 06:47 PM
Member
 
Join Date: Jun 2013
Posts: 33
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 503
truckie is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

I hope this works....

video of my noise,,, (turn up vol.)
Attached Files
__________________
Reply With Quote
  #10  
Old 07-11-2013, 06:58 PM
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Jun 2013
Location: Shelton, WA
Posts: 60
Thanks: 0
Thanked 3 Times in 2 Posts
Rep Power: 535
SheltonJeep14 is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

Like I said I've never heard the noise but the service manager said it had something to do with a clip or wire harness clip. Didn't pay attention, sorry but I did post what number was listed on the invoice for the recall repair #13-041
__________________
Reply With Quote
  #11  
Old 07-11-2013, 08:29 PM
Member
 
Join Date: Jul 2013
Location: Chicago
Posts: 11
Thanks: 0
Thanked 5 Times in 5 Posts
Rep Power: 828
JeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond reputeJeepTek78 has a reputation beyond repute
Re: vibration /rattle noise 2014 gc laredo

Quote:
Originally Posted by truckie View Post
Jeeptek78...
Thanks for the reply,,, my noise is still there and seems to have gotten worse ,,, I took a video of the noise ,, but I can't seem to post it on here ,,, my jeep dealer had my ride for one day said no abnormal noise ,, then 3 days straight trying to find it ,,, It is definitely not an easy noise to pinpoint like you stated ,,, I have to get it back into them but don't have the time to leave the vehicle with them right now (in an hvac tech). And we are super busy , my next run on call I will leave it w/ them since I won't need the car.. hopefully you will have some insight for me by then.. I wish I could somehow send you the video ...
Maybe you could message me an email address I and I will send it.
Thanks.
And good luck
Hey Truckie,
So i escalated a case to the star center today [ are tech assistance ] and they still have not responded , however i think i have my noise narrowed down to the tubes coming out of the heater core right where they run out of the fire wall
into the engine compartment it appears the tubes specifically the bottom one out of the heater core may be contacting the Hvac box causing the rattle right at the fire wall on the inside of vehicle under the dash what i did was take a trim panel tool or door panel removal tool and gently - very gently wedged it between the lower heater core tube and the hvac box and the noise was almost
gone completely . Just then the customer called and said he had to have his car back and will bring it back at a later date when he can leave it a couple of days . Go figure - lol . So to make a long story short i will be removing the dash and the hvac box when he brings it back unless directed otherwise by Star center .
This is a big job on these newer grands as i have had a few of them out on the 2011 s and 12s - Im hoping that star has a different solution then mine but i doubt it . I did check out your video its sounds very similar but yours seems to be louder then mine . Does it sound like your noise is coming from around the gas pedal area ? if so you can remove that carpeted hush panel under the dash by the gas pedal and brake pedal and look up high and you should see the area im talking about . Anyhow i should hear back from star tomorrow i will update you then.
__________________
Reply With Quote
The Following User Says Thank You to JeepTek78 For This Useful Post:
  #12  
Old 07-11-2013, 09:30 PM
1st jeep's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jun 2013
Location: NC
Posts: 314
Thanks: 24
Thanked 7 Times in 7 Posts
Rep Power: 773
1st jeep is on a distinguished road
Re: vibration /rattle noise 2014 gc laredo

I don't have the steering wheel clamp mentioned in the TSB. (Just wanted to double check). So my issue is unrelated...unfortunately.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2013 Altitude w/ 3.6L Front End Noise/Vibration sirfer Trouble Shooting/Problems/Service 14 08-25-2014 12:17 PM
2011 jeep grand overland rattle noise by pana sunroof ZimmermanL Trouble Shooting/Problems/Service 2 12-16-2013 08:19 PM
Rattle/Vibration Rear wschilawski Troubleshooting/Problems 20 07-11-2013 04:42 PM
2007 Laredo strange vibration chris879605 Troubleshooting/Problems Discussion 0 03-03-2013 09:52 PM
2008-2011 WK: Slight moan, drone, buzz or rattle noise coming from the exhaust Milous Troubleshooting/Problems Discussion 0 07-01-2011 04:26 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 10:59 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community