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Old 11-04-2012, 11:15 PM
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New GC 1st service

Well it's been 2 weeks since I took delivery of my new GC
Whilst wAshing and polishing the car I found the following issues

Small cut to front bumper bar just under drivers head lite assembly only about 1 cm long but a definite nick through the paint

2nd issue is the fitment of the rear bumbar bar near the rear tail lights
The bumper bar is not flush

Also found on the weekend the sump skid plate front drivers side (RHD) retaining bolt almost out down to the last two treads
Service manager said that's why they have a 1000k service to find these issues
Silly me I though that was what the pre delivery was for.
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Jeep Grand Cherokee - Bright Silver - Limited
Quatra air Lift - Adventure Off Road Pack II
Mopar Rock Rails
Cheif Front Recovery hook points
"Just need a Bigger Boat"
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  #2  
Old 11-05-2012, 02:15 AM
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My Jeep: 2013 3.0L WK2
 
Join Date: Sep 2012
Location: Brisbane Queensland. Australia
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Rep Power: 1499
fwdjeep is on a distinguished road
Re: New GC 1st service

Well service sucks
The service manager said that they have inspected the cut to he fron bumper bar under drivers head lamp was not a factory issue as there pre delivery staff would have noted it if it was there in delivery.
But these super pre delivery guys missed the rear bummer bar alinment and the loose bolt in the sump Sid plate
He said I must have been a rock.
What do these people smoke during the day
He was calling me a lier. A stone chip youmhavevto be kidding me
More likely a stanley knife blad where these super pre deliver guys pulled the tap whic is applied to protect these area in transit.

So now it's on to Australia jeep customer service
And have to find a new dealer for future services as inohave no faith inthsesguys at all.
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fwdjeep
Brisbane Queensland Australia
Jeep Grand Cherokee - Bright Silver - Limited
Quatra air Lift - Adventure Off Road Pack II
Mopar Rock Rails
Cheif Front Recovery hook points
"Just need a Bigger Boat"
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  #3  
Old 11-07-2012, 04:42 AM
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My Jeep: 2012 3.6L WK2
 
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Re: New GC 1st service

Let me know if you find a decent dealer in Brisbane, I had to convince mine that there was a front recovery hook for the 2012 Laredo just so he'd give me a quote!
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