2015 Wrangler JK Information Thread - Page 483 - Jeep Garage - Jeep Forum

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  #5785  
Old 11-26-2014, 09:26 PM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by Pat@FieldsAuto View Post
^This is how I've always seen it as well, and this is how it was explained to me. Jeep does not cover parts replaced after it leaves the factory. That's right in the warranty book we all get with our new Jeeps.

Anything that may prematurely wears out or breaks due to the lift kit may not be covered. Just like putting 40 inch tires on a dana 30 front axle. If the axle snaps, chances are the larger tires are to blame. This does not void your full warranty. Meaning your radio breaking will still be repaired under warranty, your power windows and locks will be covered and the list goes on and on.

Getting something in writing will be difficult, since no one will go on record telling us one way or the other. The other day I emailed our rep for extended service contracts asking if we can sell an extended warranty on a Jeep with a 4 inch lift. Over the phone they said nothing over a 2.5 inch lift. In writing..well I'm still waiting.

Maybe we have someone with a law degree here who can give their $.02
IMO, if the modification you do puts undue stress on another component that is related and it breaks, you might be paying for the repair yourself. At my store, we are very mod friendly, and have yet to have an issue.
I think we will see this new 2 inch lift kit come with a longer warranty. I think that is part of the reason they added the front drive shaft.

Pat...you are the man...thx for the confirmation about the fine print.

now I need to find a dealer like you in the 21771 zip code area...

i don't have a truck or trailer large enough to drive out of state.

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  #5786  
Old 11-26-2014, 09:55 PM
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re: 2015 Wrangler JK Information Thread

I'm sure people have posted about the Magnuson-Moss Warranty Act before.
From SEMA's website.
In a Consumer Alert issued by the Federal Trade Commission (FTC), the agency confirmed that “The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket part.” The alert outlines key provisions in the law that provides protections to car owners. As defined by the FTC, an “aftermarket' part is a part made by a company other than the vehicle manufacturer or the original equipment manufacturer.”

“The FTC’s reference to aftermarket parts is equally applicable to specialty parts,” said Russ Deane, SEMA’s General Counsel. “Under the Magnuson-Moss Warranty Act, the warranty cannot be conditioned to a specific brand of parts, services or vehicle modifications unless those parts or services are provided free of charge.”

The alert notes that a consumer has the right to patronize independent retail stores and repair shops for parts and service without fear of voiding the new car warranty. The dealer/vehicle manufacturer has the right to deny a warranty repair but they must demonstrate that the aftermarket part caused the problem. The warranty remains in effect for all other covered parts.

The FTC alert may be downloaded using this link: Auto Warranties & Routine Maintenance | Consumer Information.

The alert was issued in response to an FTC complaint filed last August by the Automotive Aftermarket Industry Association (AAIA), Automotive Oil Change Association (AOCA) and the Tire Industry Association (TIA).
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  #5787  
Old 11-26-2014, 11:48 PM
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re: 2015 Wrangler JK Information Thread

I remember reading that we can't expect much in the way of color updates until spring. I also seem to recall that's when the coppery color came out last year. Is there anything that leads somebody to believe with great certainty there's another color yet to be seen this year (in the spring)? Any colors out there with greater probability than the Plum Crazy Purple? I saw half a dozen Tank colored JKs at the local dealer and they did look sharp. Just trying to figure out if it's time to start breaking it to the wife that perhaps we're going to have to settle for tank.

...or there's always this gem:
New 2014 Jeep Wrangler Unlimited For Sale | Boulder CO

...wonder if they'd include a Plum Crazy Purple wrap?
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  #5788  
Old 11-27-2014, 01:36 AM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by beegee1 View Post
What does "Paper Receipt" mean?
See my latest status below -

beegee1 (Wrangler Unlimited Rubicon HR - Sunset Orange)
Date ordered: 10/23/2014
Current Status: I
D1 status date: 10/28/2014
Estimated delivery: 12/08/2014
Built - Pending Inspection: (I) 11/23/2014 02:06 AM CST Toledo North Assembly, OH
In Bay At Facility 11/23/2014 09:59 PM EST Toledo Rail, OH
Departed Facility 11/24/2014 09:00 AM EST Toledo Rail, OH
In Bay At Facility 11/24/2014 09:10 AM EST Awhc - Toledo Ottawa South, OH
Departed Facility 11/25/2014 01:16 PM EST Argus - Toledo, OH
In Bay At Facility 11/25/2014 01:21 PM EST Awhc - Toledo Ottawa South, OH
Paper Receipt 11/26/2014 09:51 AM EST Awhc - Toledo Ottawa South, OH

So, does that mean everything is ready to ship or that they have paper, but no Jeep .

What is Argus and Awhc?
Idk what awhc is. I can tell you that Argus is a contractor that the factory uses. I'm guessing you had a headliner installed.

I'd say it sat at the Ottawa storage yard, was shipped to Argus for the headliner, them back to the storage yard to wait to be shipped.
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  #5789  
Old 11-27-2014, 09:36 AM
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re: 2015 Wrangler JK Information Thread

This is the actual warranty information for the Mopar 2 inch lift kit...

Mopar® Performance Suspension Limited Lifetime Warranty by LKI Inc.

Your warrantor is LKI Enterprises, Inc. (LKI). The entire product warranty process is handled by LKI, not by Chrysler LLC, any Jeep® or Dodge® vehicle dealership, or any Mopar® distributor or retailer.

This product is covered by the Limited Warranty explained below that gives you specific legal rights. This Limited Warranty is the only warranty LKI, or any other manufacturer, dealer or distributor makes in connection with your performance suspension accessories. Your performance suspension involves several unique WARNINGS, and installation of these parts may affect other portions of your Jeep® vehicle warranties… read carefully.

What is covered?

Subject to the terms below, LKI will repair or replace its products found defective in materials or workmanship for so long as the original purchaser owns the vehicle on which the product was originally installed.

What is not covered?

The addition of performance parts does not by itself void a vehicle’s warranty. However, added performance parts (parts not originally supplied on the vehicle from the factory) are not covered by the vehicle’s warranty, and any failure that they may cause is also not covered by the vehicle’s warranty. Additionally, your LKI Limited Warranty does not cover products, parts or vehicles LKI determines to have been damaged by or subjected to:

• Alteration, modification or failure to maintain. • Normal wear and tear (bushings, tie-rod ends, etc.). Scratches or defects in product finishes (powder coating, plating, etc.),

• Damage to or resulting from vehicle’s electronic stability system, related components or other vehicle systems.

• Racing or other vehicle competitions or contests. Accidents, impact by rocks, trees, obstacles or other aspects of the environment.

• Theft, vandalism or other intentional damage.

Remedy Limited to Repair / Replacement.

The exclusive remedy provided hereunder shall, upon LKI’s inspection and at LKI’s option, be either repair or replacement of product or parts covered under this Limited Warranty. Customers requesting warranty consideration should contact LKI by phone (1-800-551-4955) to obtain a Returned Goods Authorization number. All removal, installation and shipping costs are customer’s responsibility.

If a replacement part is needed before the Mopar® part in question can be returned to LKI, you must first purchase the replacement part from LKI. Then, if the part in question is deemed warrantable, you will be credited / refunded by LKI.

Other Limitations - Exclusion of Damages - Your Rights Under State Law

Neither LKI, Chrysler LLC, nor your Jeep®, Dodge® or Mopar® dealer are responsible for any time loss, rental costs, nor for any incidental, consequential or other damages you may have.

This Limited Warranty gives you specific rights. You may also have other rights that vary from state to state. For example, while all implied warranties are disclaimed herein, any implied warranty required by law is limited to the terms of our Limited Lifetime Warranty as described above. Some states do not allow limitations of how long an implied warranty lasts and / or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations and exclusions herein may not apply to you.

MOPAR® DIRECT CONNECTION TECH LINE LKI WARRANTY LINE
1-888-528-HEMI (4364) 1-800-551-4955

Link: Installation, Safety and Warranty | Mopar which takes you to the PDF of the above.
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  #5790  
Old 11-27-2014, 09:42 AM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by ArcherAce View Post
Idk what awhc is. I can tell you that Argus is a contractor that the factory uses. I'm guessing you had a headliner installed.

I'd say it sat at the Ottawa storage yard, was shipped to Argus for the headliner, them back to the storage yard to wait to be shipped.

Thanks Archer
Any idea what "Paper Receipt" means?

Beegee1
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  #5791  
Old 11-27-2014, 09:52 AM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by MDBones View Post
This is what I found on warranty for the Mopar 2 inch lift kit...

Mopar® Performance Suspension Limited Lifetime Warranty by LKI Inc.

Your warrantor is LKI Enterprises, Inc. (LKI). The entire product warranty process is handled by LKI, not by Chrysler LLC, any Jeep® or Dodge® vehicle dealership, or any Mopar® distributor or retailer.

This product is covered by the Limited Warranty explained below that gives you specific legal rights. This Limited Warranty is the only warranty LKI, or any other manufacturer, dealer or distributor makes in connection with your performance suspension accessories. Your performance suspension involves several unique WARNINGS, and installation of these parts may affect other portions of your Jeep® vehicle warranties… read carefully.

What is covered?

Subject to the terms below, LKI will repair or replace its products found defective in materials or workmanship for so long as the original purchaser owns the vehicle on which the product was originally installed.

What is not covered?

The addition of performance parts does not by itself void a vehicle’s warranty. However, added performance parts (parts not originally supplied on the vehicle from the factory) are not covered by the vehicle’s warranty, and any failure that they may cause is also not covered by the vehicle’s warranty. Additionally, your LKI Limited Warranty does not cover products, parts or vehicles LKI determines to have been damaged by or subjected to:

• Alteration, modification or failure to maintain. • Normal wear and tear (bushings, tie-rod ends, etc.). Scratches or defects in product finishes (powder coating, plating, etc.),

• Damage to or resulting from vehicle’s electronic stability system, related components or other vehicle systems.

• Racing or other vehicle competitions or contests. Accidents, impact by rocks, trees, obstacles or other aspects of the environment.

• Theft, vandalism or other intentional damage.

Remedy Limited to Repair / Replacement.

The exclusive remedy provided hereunder shall, upon LKI’s inspection and at LKI’s option, be either repair or replacement of product or parts covered under this Limited Warranty. Customers requesting warranty consideration should contact LKI by phone (1-800-551-4955) to obtain a Returned Goods Authorization number. All removal, installation and shipping costs are customer’s responsibility.

If a replacement part is needed before the Mopar® part in question can be returned to LKI, you must first purchase the replacement part from LKI. Then, if the part in question is deemed warrantable, you will be credited / refunded by LKI.

Other Limitations - Exclusion of Damages - Your Rights Under State Law

Neither LKI, Chrysler LLC, nor your Jeep®, Dodge® or Mopar® dealer are responsible for any time loss, rental costs, nor for any incidental, consequential or other damages you may have.

This Limited Warranty gives you specific rights. You may also have other rights that vary from state to state. For example, while all implied warranties are disclaimed herein, any implied warranty required by law is limited to the terms of our Limited Lifetime Warranty as described above. Some states do not allow limitations of how long an implied warranty lasts and / or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations and exclusions herein may not apply to you.

MOPAR® DIRECT CONNECTION TECH LINE LKI WARRANTY LINE
1-888-528-HEMI (4364) 1-800-551-4955

Link: Installation, Safety and Warranty | Mopar which takes you to the PDF of the above.
SO...even what the Mopar performance catalog says about the lift kits

being "Backed by Mopar® warranty" is false....

However, being a lifetime warranty is not a bad thing. The problem is

Who is LKI and how long will they be in business?

A lifetime warranty is only as good as long as LKI is an existing company.

If LKI goes under, Mopar is useless as a backup.

Sounds to me like Mopar is using LKI as a front to sell its parts.
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  #5792  
Old 11-27-2014, 10:04 AM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by Geep2015 View Post
SO...even what the Mopar performance catalog says about the lift kits

being "Backed by Mopar® warranty" is false....

However, being a lifetime warranty is not a bad thing. The problem is

Who is LKI and how long will they be in business?

A lifetime warranty is only as good as long as LKI is an existing company.

If LKI goes under, Mopar is useless as a backup.

Sounds to me like Mopar is using LKI as a front to sell its parts.
Yes, it's amazing what can be found out with a little digging on the net.

What bothers me is the disconnect between this and what's stated in the catalog about this kit being covered by a Mopar warranty. It would appear that Mopar is trying to cash in on the aftermarket parts business without taking on any of the warranty risk.

The question then becomes... is a dealer being up front about this when a customer wants to order a Mopar lift and have it dealer installed or is the customer finding all of this out after the fact?

LKI's warranty doesn't read different from any other aftermarket part supplier. In that case I'd look around at other aftermarket lift kit suppliers and see what they have to offer. There are several reputable lift kit suppliers out there. Who knows, without the Mopar name attached you may actually find a better deal elsewhere with no less of a warranty.

Edit...

LOL... and if you really think about how LKI's warranty reads, if you use it and it or anything else breaks... too bad for you. Pretty much like any other aftermarket part on the market.
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  #5793  
Old 11-27-2014, 10:13 AM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by MDBones View Post
Yes, it's amazing what can be found out with a little digging on the net.

What bothers me is the disconnect between this and what's stated in the catalog about this kit being covered by a Mopar warranty. It would appear that Mopar is trying to cash in on the aftermarket parts business without taking on any of the warranty risk.

The question then becomes... is a dealer being up front about this when a customer wants to order a Mopar lift and have it dealer installed or is the customer finding all of this out after the fact?

LKI's warranty doesn't read different from any other aftermarket part supplier. In that case I'd look around at other aftermarket lift kit suppliers and see what they have to offer. There are several reputable lift kit suppliers out there. Who knows, without the Mopar name attached you may actually find a better deal elsewhere with no less of a warranty.
Excellent advice!
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  #5794  
Old 11-27-2014, 11:16 AM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by MDBones View Post
Only if they're willing to step outside the parameters of the warranty and cover it themselves. Not too many are willing to take on that kind of liability.
That is assuming you have an out of warranty issue. What if you have something in warranty but the dealer is trying to make you pay for it? That is where a good dealer comes into play.

NC
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  #5795  
Old 11-27-2014, 11:20 AM
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re: 2015 Wrangler JK Information Thread

Just to clarify... I'm not in any way knocking the Mopar lift kits. It would appear that LKI worked with Jeep in designing the kits, including the new drive shafts. If they weren't up to par then Mopar wouldn't brand them as Mopar performance parts.
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  #5796  
Old 11-27-2014, 11:21 AM
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re: 2015 Wrangler JK Information Thread

Quote:
Originally Posted by Numbercruncher View Post
That is assuming you have an out of warranty issue. What if you have something in warranty but the dealer is trying to make you pay for it? That is where a good dealer comes into play.
If you're having an issue like that then maybe it's time to find another dealer.
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