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Jeep Wrangler reliability - better info

8K views 14 replies 4 participants last post by  mkaresh 
#1 ·
I wanted more up-to-date car reliability information that included actual repair rates. So a few years ago I started getting people together to make this possible. TrueDelta now updates actual repair frequencies, not just dots, four times a year, to track cars closely as they age.

Thanks to this forum, we've had good participation by Grand Cherokee owners. I'd love to cover the Wrangler as well--just a matter of getting more owners involved.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, participants receive full access to all results, not just those for the Wrangler, for free. I'll share results for the Wrangler in this thread after each update.

For the details, and to sign up to help out:

Car reliability research
 
#2 ·
Our latest reliability stats for the Wrangler, which include owner experiences through September 30, 2012.

Repair frequencies, in terms of repair trips per 100 cars per year:

2012: 43, about average

2011: 59, about average, small sample size

2010: 31, better than average, small sample size

2009: 26, better than average, very small sample size

2008: 45, about average

2007: 44, about average, small sample size

2006: 87, worse than average, very small sample size

2005: 47, better than average, very small sample size

We'll have further updates in February and May. The more owners participate, the more precise and complete these will be.

To see how competitors compare, and to sign up to help:

Jeep Wrangler reliability ratings and comparisons
 
#3 ·
We have updated our reliability stats for the Wrangler to include owner experiences through December 31, 2012.

Repair frequencies, in terms of repair trips per 100 cars per year:

2012: 44, moderate, sample size by far the best for this year

2011: 30, low, small sample size

2010: 57, moderate, small sample size

2009: 14, low, very small sample size

2008: 61, moderate

2007: 35, low

2006: 56, moderate, very small sample size

2005: 40, low, very small sample size

It's likely that small sample sizes are responsible for much of the variation from model year to model year.

We note on the site that many Jeeps are subjected to severe off-roading, which could (but doesn't often seem to) increase the reported repair frequency.

Thank you, once again, to this forum and everyone who has been helping. We'll have further updates later this month and in August. The more owners participate, the more comprehensive and precise these will be.

To see how competitors compare, and to sign up to help:

Jeep Wrangler reliability ratings and comparisons
 
#4 ·
We've updated our reliability stats for the Wrangler to include owner experiences through March 31, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2012 Wrangler: 31, moderate
2011 Wrangler: 36, moderate, small sample size
2010 Wrangler: 44, moderate, small sample size
2009 Wrangler: 13, low, very small sample size
2008 Wrangler: 66, moderate
2007 Wrangler: 45, low, small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2012 Wrangler: 75, < 1

We'll have further updates in August and in November.

For the details, including the descriptions of reported repairs, and to sign up to help improve this information:

Jeep Wrangler reliability ratings and comparisons
 
#5 ·
We've updated our reliability stats for the Wrangler to include owner experiences through June 30, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2013 Wrangler: 30, moderate
2012 Wrangler: 25, low
2011 Wrangler: 18, low, small sample size
2010 Wrangler: 42, moderate, small sample size
2009 Wrangler: 31, low, very small sample size
2008 Wrangler: 70, moderate
2007 Wrangler: 62, moderate, small sample size
2006 Wrangler: 17, low, very small sample size
2005 Wrangler: 52, low, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2012 Wrangler: 81, < 1

We'll have further updates later this month and in February.

To view competitors' scores and descriptions of reported repairs, and to sign up to help:

Jeep Wrangler reliability ratings and comparisons
 
#6 ·
We've updated our reliability stats for the Wrangler to include owner experiences through September 30, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2013 Wrangler: 30, moderate
2012 Wrangler: 36, moderate
2011 Wrangler: 19, low, very small sample size
2010 Wrangler: 42, moderate, small sample size
2009 Wrangler: 22, low, very small sample size
2008 Wrangler: 51, moderate
2007 Wrangler: 64, moderate, small sample size
2005 Wrangler: 66, moderate, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2012 Wrangler: 66, < 1

We'll have further updates later this month and in May. The more owners participate, the more comprehensive and precise these will be.

To see how competitors compare, and to sign up to help improve this information:

Jeep Wrangler reliability ratings and comparisons
 
#7 ·
We've updated our reliability stats for the Wrangler to include owner experiences through December 31, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2013 Wrangler: 43, moderate
2012 Wrangler: 23, low
2011 Wrangler: 31, low, very small sample size
2010 Wrangler: 20, low, small sample size
2009 Wrangler: 31, low, very small sample size
2008 Wrangler: 43, low
2007 Wrangler: 92, high, very small sample size
2006 Wrangler: 34, low, very small sample size
2005 Wrangler: 57, moderate, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2012 Wrangler: 80, < 1

We'll have further updates in May and in August. The more owners participate, the more comprehensive and precise these will be.

To see the repairs behind these stats, and to sign up to help improve this information:

Jeep Wrangler reliability ratings and comparisons
 
#8 ·
Our reliability stats for the Wrangler now include owner experiences through March 31, 2014, making them nearly a year ahead of other sources.

Repair frequencies, in terms of repair trips per 100 cars per year:

2014 Wrangler: 46, moderate, small sample size
2013 Wrangler: 36, moderate
2012 Wrangler: 22, low
2011 Wrangler: 10, low, small sample size
2010 Wrangler: 36, low, small sample size
2009 Wrangler: 43, low, very small sample size
2008 Wrangler: 57, moderate, small sample size
2007 Wrangler: 73, moderate, small sample size
2006 Wrangler: 54, low, very small sample size
2005 Wrangler: 69, moderate, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2013 Wrangler: 80, < 1
2012 Wrangler: 79, < 1

Thank you, once again, everyone who has been helping. Next update in August.

For a deeper dive, including the stats for other cars and repair descriptions, and to sign up to help improve this information:

Jeep Wrangler reliability ratings and comparisons
 
#9 · (Edited)
How does this compare to JD Powers? They report that Wranglers get average (3.0) to below average (2.0) in Initial Quality.


Initial Quality Study

Quality Ratings by Category

Overall Quality = 3.0,
Overall Quality - Mechanical = 2.0,
Powertrain Quality - Mechanical = 3.0,
Body & Interior Quality - Mechanical = 2.0,
Features & Accessories Quality - Mechanical = 3.0
 
#11 · (Edited)
JD Power IQS looks only at the first 90 days, and measures problems as perceived by the owner vs. completed repairs. This said, a "moderate" in our ratings is the same as somewhat below average, so similar.

Basically, I wouldn't buy a Wrangler for reliability, but I wouldn't not buy one because of poor reliability, either. Those who want one should buy one, nothing else is like them :)

We've updated our reliability stats for the Wrangler to include owner experiences through June 30, 2014.

Repair frequencies, in terms of repair trips per 100 cars per year:

2014 Wrangler: 40, moderate
2013 Wrangler: 31, moderate
2012 Wrangler: 27, low
2011 Wrangler: 10, low, very small sample size
2010 Wrangler: 32, low, small sample size
2009 Wrangler: 23, low, very small sample size
2008 Wrangler: 65, moderate
2007 Wrangler: 55, moderate, small sample size
2006 Wrangler: 51, low, very small sample size
2005 Wrangler: 69, moderate, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2013 Wrangler: 77, < 1
2012 Wrangler: 73, < 1

Next updates later this month and in February. The more owners participate, the more comprehensive and precise these will be.

For repair descriptions, the stats of other cars, and to sign up to help improve this information:

Jeep Wrangler reliability ratings and comparisons
 
#12 ·
We've updated our reliability stats for the Wrangler to include owner experiences through September 30, 2014.

Repair frequencies, in terms of repair trips per 100 cars per year:

2014 Wrangler: 28, low
2013 Wrangler: 31, moderate
2012 Wrangler: 22, low
2011 Wrangler: 30, low, very small sample size
2010 Wrangler: 25, low, small sample size
2009 Wrangler: 53, moderate, very small sample size
2008 Wrangler: 96, high
2007 Wrangler: 49, low, small sample size
2006 Wrangler: 47, low, very small sample size
2005 Wrangler: 53, low, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2013 Wrangler: 72, < 1
2012 Wrangler: 79, < 1

Additional participants always helpful (especially if you see "small sample size" next to the year, or no stat at all).

To view the repairs behind these numbers, check the stats for other cars, and sign up to help improve this information (next update in February):

Jeep Wrangler reliability ratings and comparisons
 
#13 ·
We've updated our reliability stats for the Wrangler to include owner experiences through the end of 2015, about eight months ahead of other sources. In terms of repair trips per 100 cars per year--lower is better:

2015 Wrangler: 14, low
2014 Wrangler: 36, moderate
2013 Wrangler: 19, low
2012 Wrangler: 26, low
2011 Wrangler: 12, low, very small sample size
2010 Wrangler: 28, low, small sample size
2009 Wrangler: 42, low, very small sample size
2008 Wrangler: 23, low
2007 Wrangler: 84, moderate, very small sample size
2005 Wrangler: 31, low, small sample size
2002 Wrangler: 73, low, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2014 Wrangler: 74, < 1
2012 Wrangler: 90, < 1

No stat, or a small sample size? Then we especially need more owners involved for that model year.

For the repairs behind these stats, reliability information on other models, and to sign up to help improve this information:

Jeep Wrangler reliability ratings and comparisons
 
#14 ·
Would be interesting to see how mileage figures into this as well. Repairs per 100 cars would seem to get awfully skewed by people who use them as DD's and put tens of thousands of miles on them per year versus someone who only drives occasionally.

Likewise (particularly for the Wrangler), driving styles can also be a major contributor, especially if you use it for off-roading more often than not.
 
#15 ·
We post the average odometer readings with the stats on the site. The averages for the Wrangler are in line with those for the average car, and aren't nearly as low as those for sports cars.

We would exclude repairs due to use far beyond what the vehicle was designed for. I've come across few if any such repairs for the Wrangler or other serious SUVs. The suspensions and drivetrains seem quite solid. Now if they could just engineer the roof so it wouldn't rattle or leak...

The main thing that improves our information is having more participants. Sample sizes have been running low for model years before 2012.

Learn about Cars from the Owners who Drive Them | TrueDelta
 
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