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  #13  
Old 07-18-2015, 03:24 PM
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Re: Leather Steering Wheel Issue on Band New Jeep

Glad you got it fixed.

I still wonder if this could be a bad batch situation, but mine is a 2013.

I should also note, the issues on mine showed up pretty fast too, and I didn't put a cover on it until 40k miles. I did use the lotion on it, but it did progressively get worse over time and useage - to be expected of course - but it didn't get horrible.

I'd still suggest looking into a cover at some point, I wish I had put one one mine the first week I owned it.

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Ice storm casualty in 2007 - 2003 TJ, green, auto, 3.73, 33" Duratracs, 4" lift
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  #14  
Old 08-07-2015, 09:18 PM
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Re: Leather Steering Wheel Issue on Band New Jeep

Quote:
Originally Posted by hydronaut View Post
Found another dealer who submitted the claim and had me a wheel on within 2 days. They will now be getting by business. Even followed up with a phone call to make sure I was happy.

I wish we had some consistency with the level of service from Jeep dealerships. It's like some of them act like warranty work is coming out of their own pocket.

If a customer comes in that has a brand new vehicle with something wrong with it... Fix it!
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