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  #25  
Old 09-23-2015, 01:49 PM
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Re: Lifetime warranty worth the money?

Just thought I'd let you know my experience.

I ordered the Lifetime Warranty when signing my deal and overpaid. It cost me $3995.00

I was told if it was kept in the family the warranty would work. However, that sounded odd to me so I looked into it the following morning calling online services that sell the Warranty to verify if my son would be covered.

After calling both Chrysler Warranty Direct and Mopar Vehicle Protection I found out my son would have to be added as a secondary and or be on the Title a crazy mess because the paperwork had already been processed.

Then Rodney Melton called from "Chrysler Warranty Direct" on a follow up and helped me big time.

He told me he would watch as my Warranty was processed then immediately cancel it. He then would add my son to the Warranty as a Secondary and better yet send me the difference of his price $2400.00 from my original.

I will let you know how it goes from here but am thrilled I can still get the Lifetime Warranty with my son added on it for $1600.00 cheaper.

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  #26  
Old 09-23-2015, 02:33 PM
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Re: Lifetime warranty worth the money?

Also- if you plan to do a lift to the wrangler... they may require an addendum to the warranty to cover that mod... something to ask about.
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  #27  
Old 09-29-2015, 11:55 AM
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Re: Lifetime warranty worth the money?

I just wanted to let everyone know that I was able to confirm when I contacted I AM JEEP to get my Complete Owners Manual that my Warranty is the same as when I bought the vehicle however Rodney Melton was able to add my son to the Contract as a Secondary. He is at 1 888 352-6103

He cancelled my overpriced dealer purchased warranty and bought mine for me. He then got the refunded check and sent me the difference in a check. This way I had know money invested, meaning I didn't have to give him a credit card etc.

It was a huge relief to get my son added because it makes the warranty twice as valuable and better yet I got a huge discount because I was dumb enough to overpay at the dealership. I had a laptop sitting next to me and could have done 2 minutes of research and saved $1500. Lesson learned.

That said in reference to "Is a Lifetime Warranty Worth It?" I never plan on selling this Jeep, if I did have the intention of not keeping it I would never have opted for the plan in the first place.
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  #28  
Old 09-29-2015, 12:10 PM
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Re: Lifetime warranty worth the money?

Really curious about this mod addendum. Is it something you add on later? Get at the time of purchase?

Are there restrictions like only the dealer can do the work?

Has anybody on here had this or had direct experience with this?
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  #29  
Old 09-29-2015, 12:32 PM
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Re: Lifetime warranty worth the money?

I know the warranty I got was the exact same. Good at any dealership.

I actually had work completed yesterday getting the Finishing Touch on the paint and interior and on the paperwork the warranty was listed at the bottom. I also asked that question when I contacted I AM JEEP and it was confirmed I had 2 of the same warranties. The first was canceled and then a second was added with an additional name listed as a secondary.

Rodney works for a dealership in Michigan, they sell a ton of the Warranties at a base rate making only $200 per sale but moving volume makes them money.

Sorry about my above rant I didn't notice the question was about the Mod Addendum until after I was done typing.

Here is what I know about that.

I was told that you can lift your vehicle and do all the regular stuff and it would not void the warranty if and only if you use Mopar Parts and Service to do the work. I know they are more expensive but if I actually was ever going to lift my vehicle I will use Mopar Parts and Technicians.
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  #30  
Old 10-25-2015, 09:29 AM
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Re: Lifetime warranty worth the money?

I have a lifetime max care on my 08 Wrangler. 100+ miles. Replaced the water pump and radio. No questions asked just paid the deductable. The only fine print is that it is until 2099, it is only for the original buyer of it, and the repair must not cost more than the vehicle is worth. Aftermarket components are only covered by the company who made it. A lift doesnt factor in to anything but a failure caused by the lift. Wear and tear is not a factor. If a component of the lift failed and that incident caused accidental damage to other parts of your Jeep then the extended warranty doesnt cover it.
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  #31  
Old 10-25-2015, 10:25 AM
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Re: Lifetime warranty worth the money?

Quote:
Originally Posted by barnettdlb View Post
I have a lifetime max care on my 08 Wrangler. 100+ miles. Replaced the water pump and radio. No questions asked just paid the deductable. The only fine print is that it is until 2099, it is only for the original buyer of it, and the repair must not cost more than the vehicle is worth. Aftermarket components are only covered by the company who made it. A lift doesnt factor in to anything but a failure caused by the lift. Wear and tear is not a factor. If a component of the lift failed and that incident caused accidental damage to other parts of your Jeep then the extended warranty doesnt cover it.
This is the type of feedback I've been waiting to hear: people who are 100k+ or 10yrs+ getting parts (water pump) that could be considered "worn out" replaced. That's not an "expensive" repair, per se, but it's good to hear that Mopar didn't balk at the mileage. Now if we could hear that people who are at 15yrs and 200k+ getting parts that could fall under the "normal wear" clause replaced without hassle, then I'm sold. Will they agree to replace the transmission or motor at 15 years (provided the cost doesn't exceed the value of the vehicle)?
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  #32  
Old 10-25-2015, 03:23 PM
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Re: Lifetime warranty worth the money?

Normal wear is considered within the timeframe of the warranty. A similar thread to this one several people wrote about high mileage repairs... including a 3.8 L at 200k. I know your concern but the correct meaning of normal fair wear will not preclude repairs years from now. To decline a warranty repair they must demonstrate the failure is due to obvious abuse (like racing, failure to do reasonable preventative maintenance) or an accident. If you change oil and fluids on schedule, good tires, brakes etc, drive normal etc you wont have an issue
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  #33  
Old 10-25-2015, 04:28 PM
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Re: Lifetime warranty worth the money?

Quote:
Originally Posted by barnettdlb View Post
Normal wear is considered within the timeframe of the warranty. A similar thread to this one several people wrote about high mileage repairs... including a 3.8 L at 200k. I know your concern but the correct meaning of normal fair wear will not preclude repairs years from now. To decline a warranty repair they must demonstrate the failure is due to obvious abuse (like racing, failure to do reasonable preventative maintenance) or an accident. If you change oil and fluids on schedule, good tires, brakes etc, drive normal etc you wont have an issue
What you say is partially true; it's listed under "Your Additional Responsibilities" on the contract:

Quote:
YOUR ADDITIONAL RESPONSIBILITIES: It is your responsibility to properly operate, care for and maintain the Vehicle as prescribed in the owner’s manual supplied by the manufacturer. If you fail to properly operate, care for and maintain the Vehicle as prescribed in the owner’s manual supplied by the manufacturer, we may deny your claim under the Plan. You should retain all maintenance records and receipts to avoid any misunderstanding as to whether or not the maintenance services were performed as required.

We reserve the right to inspect the Vehicle, investigate circumstances relating to the requested repairs in any manner, or demand proof of maintenance BEFORE repairs may begin or are authorized.
However, directly below that, there is a long list of stipulations that the plan will not cover, and the one of primary concern to me is this one:

Quote:
THE PLAN WILL NOT COVER, OR APPLY TO LOSS OR EXPENSE RESULTING FROM:
Repairs required as a result of other than a manufacturing defect (such as a design defect or normal wear).
A sample of the current Mopar Lifetime Maximum Care Vehicle Protection Plan does state the following:

Quote:
A SERVICE CONTRACT: This Plan is a service contract between you and us. The Plan protects you against major repair bills should a Vehicle component covered by the Plan fail due to defects in material or workmanship. This Plan is not insurance and is not part of the vehicle manufacturer’s warranty. We are solely responsible (liable) for fulfillment of the provisions of the Plan.
A sample plan provision can be downloaded here:

Why Mopar Vehicle Protection

And sample Lifetime & Maximum Care contracts can be seen here:

Chrysler owner info on warranties, recalls and more.

It might be the case that FCA is doing right by owners with the Lifetime contracts by repairing or replacing all of the 5000+ components that are included in the Maximum Care plan regardless of how old or how many miles a part has on it, but that's not how the contract reads...and I doubt that's an oversight on Chrysler's part. The way it's written, they could deny a claim by simply saying a part exceeded its lifetime.
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  #34  
Old 10-25-2015, 05:06 PM
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Re: Lifetime warranty worth the money?

If your version is true then there is no version of an extended warranty worth biying. Manufacturer warranties expire according to the terms they set. So most are 3/36 so they could claim any failure beyond that is normal wear and tear. And if that were true no should buy any of these extended warranties because a failure due to a manufacturing defect rarely occurs beyond 3/36. My experience has been the opposite. Ive always maintained my vehicles and warranties have always paid according to the terms within mileage / time limits. My homda mini van received a new front end at 98k miles. My wifes GC recieved a new 730R navigation system and a/c fan motor at 60k.
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  #35  
Old 10-25-2015, 05:18 PM
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Quote:
Originally Posted by barnettdlb View Post
If your version is true then there is no version of an extended warranty worth biying. Manufacturer warranties expire according to the terms they set. So most are 3/36 so they could claim any failure beyond that is normal wear and tear. And if that were true no should buy any of these extended warranties because a failure due to a manufacturing defect rarely occurs beyond 3/36. My experience has been the opposite. Ive always maintained my vehicles and warranties have always paid according to the terms within mileage / time limits. My homda mini van received a new front end at 98k miles. My wifes GC recieved a new 730R navigation system and a/c fan motor at 60k.
I agree, jeep would have to specify and establish an expected life on each of the individual parts in that case and that list doesn't exist. different dealers can't arbitrarialy assign lifetimes to nonmaitenance parts as they see fit and then deny claims on what they made up.
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  #36  
Old 10-25-2015, 05:22 PM
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Re: Lifetime warranty worth the money?

The real way they make money on these plans revolves around the fact that the vast majority of us will not really keep a vehicle long enough to matter.
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