Re: No VIN number For GPs
I also got the radio and map update discs for my 2012 GC with the 730N RHR media center and I have the same problem. The NAVTEQ software people (Malcolm) told me to check for the VIN and it was not there!! I was surprised when my dealer's service department knew nothing about the update mail out or the missing VIN in the radio. They also said that they would check and get back to me.
Not one to wait around, I called Jeep direct and they said that they NEVER heard of this issue until I called. (Yeah right!) They transferred me to their tech person, Stacy, who also knew nothing about this. (Not a surprise.) She promised to check and get back to me in 15 or 20 minutes. Unfortunately she never called back!! Not a great customer service.
Does anyone know how to enter the VIN into this radio?? I would love to just enter it and stop wasting time waiting to hear more excuses from those who should know but do not --- dealers and manufacturers.