It's been down for a while but doesn't make it right that the site remains up. Only confuses people as well, it's pretty sad that dealers haven't been updated as to what's going on and continue to set incorrect expectations with false info.
My dealer told me in the beginning as well as after mine started to be built that I would start receiving emails. This was even after I told them the system that does all this, is down
The tracking provided here by Milous has been a life saver (especially now that the shipping process has started)! In addition to this, I would continue to bug Jeep Chat, IAMJEEP, as well as request VINVISION reports from your salesman.
Good luck to you on your wait and hope it's a short one!