Originally Posted by Jaybird
25k miles and no racing; pretty much a daily driver to/from work. Was coasting downhill and heard an awful noise. Sounded like starter was stuck in on position. Towed to dealership and they say oil good and nothing out of ordinary to have caused this. Dealership says this is very uncommon and Chrysler wants to see photos. Get a rental car, thankfully, and 1.5 months later new engine is ordered. Wrong engine is sent to dealer. New engine ordered but there's back order on engines. 2 weeks later new engine arrives and it's wrong engine (was for manual transmission) I call SRT hotline, thanks to this forum, and talk to rep. Rep talks to dealer and from what I hear right engine part # is ordered but someone is packaging incorrectly. No call from SRT rep to tell me what's up so I guess I must call them after holiday weekend. Dealer says something about getting a long block from somewhere and bolting on my original engine oil pan and exhaust manifold.
So... outside of the friggin fiasco Chrysler is having and me going beyond 2 months without my ride, I'm wondering if anyone else has heard of the 6.4 having a catastrophic problem such as what I experienced. And, any suggestions on whether I should accept a new long block or ask them for a completely new engine? I did ask SRT to compensate me for the two months of loan payments for the time it has taken to resolve (hopefully soon) this issue.
This is very unusual at 25 K miles as the 6.4 engine is very reliable. My son had a major but non- catastrophic problem on his 2006 6.4 SRT at 119K miles. While turning into our driveway, the engine stalled, made a horrible noise, and would not restart. We had it towed to dealer (who has serviced our 5 Jeeps over 20 years). Ignition power pack that serves three cylinders was burnt, with result that both plugs in cylinder #3 were damaged, and valve lifter was bent. As a result, needed new power pack, valve lifter and 16 new plugs. Lots of labor hours, but engine now runs like new.
Since all his warranties had long since expired, the total cost came to $1850. Considering that the engine could have been totally trashed, we consider ourselves lucky. Your warranty should cover practically everything.