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  #37  
Old 06-27-2014, 10:53 AM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Hi again,
This morning I checked the firmware on my screen..as it says : 13.36.2 how do I know if thats the latest ?..I guess it is as when I checked the uconnect it said no updates were available.

I am not sure..but I believe for all practical purposes my Grand Cherokee is the same version as in the US, even though the GPS and NAV show the streets here so there must be a difference there.
Rgds.
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  #38  
Old 06-27-2014, 12:43 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

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Originally Posted by Victor1960 View Post
Hi again,
This morning I checked the firmware on my screen..as it says : 13.36.2 how do I know if thats the latest ?..I guess it is as when I checked the uconnect it said no updates were available.

I am not sure..but I believe for all practical purposes my Grand Cherokee is the same version as in the US, even though the GPS and NAV show the streets here so there must be a difference there.
Rgds.
That is not the newest version. 14.05.03 is the newest version for north america and 14.22.13 is newest version for export.
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  #39  
Old 06-27-2014, 12:45 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

^So what I can conclude is that if you run an export Jeeps VIN on the https://rsur.extra.chrysler.com/rsur/Uconnect.do site you will not get any info.
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  #40  
Old 06-27-2014, 01:03 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

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Originally Posted by 5000XD View Post
^So what I can conclude is that if you run an export Jeeps VIN on the https://rsur.extra.chrysler.com/rsur/Uconnect.do site you will not get any info.
Exactly...I tried my VIn on that site which is EC337651 (dont think there is a problem on sharing a VIN number) and I get a message saying that there are no updates for my system.

On the other hand...yesterday I downloaded into my computer a file named :RA4_14_05_03.exe which should be an update, dont ask me now where did I get the file because I dont remember...the question would be if I should place that file on a USB, then install it to my Jeep ?...maybe it updates and everything is fine...or maybe I screw everything up...so...I think I will stay with my old version which is what came installed.

Bye the way...at the dealer they dont have a clue, I was told that updates and stuff happen in the US..here they were clueless !..

Rgds
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  #41  
Old 06-27-2014, 01:19 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Quote:
Originally Posted by Victor1960 View Post
Exactly...I tried my VIn on that site which is EC337651 (dont think there is a problem on sharing a VIN number) and I get a message saying that there are no updates for my system.

On the other hand...yesterday I downloaded into my computer a file named :RA4_14_05_03.exe which should be an update, dont ask me now where did I get the file because I dont remember...the question would be if I should place that file on a USB, then install it to my Jeep ?...maybe it updates and everything is fine...or maybe I screw everything up...so...I think I will stay with my old version which is what came installed.

Bye the way...at the dealer they dont have a clue, I was told that updates and stuff happen in the US..here they were clueless !..

Rgds
I just noticed that you have a Limited and not the SRT. This may also mean that you have a different version of the radio. All SRT's have the 8.4AN/RA4 and some of the other models have the 8.4AN/RA3. I suspect that this may be the reason why no updates are available for yours. I could be wrong, maybe someone else can chime in on this.

The above particular updates are for the RA4.
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  #42  
Old 06-27-2014, 01:29 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Quote:
Originally Posted by Victor1960 View Post
Exactly...I tried my VIn on that site which is EC337651 (dont think there is a problem on sharing a VIN number) and I get a message saying that there are no updates for my system.

On the other hand...yesterday I downloaded into my computer a file named :RA4_14_05_03.exe which should be an update, dont ask me now where did I get the file because I dont remember...the question would be if I should place that file on a USB, then install it to my Jeep ?...maybe it updates and everything is fine...or maybe I screw everything up...so...I think I will stay with my old version which is what came installed.

Bye the way...at the dealer they dont have a clue, I was told that updates and stuff happen in the US..here they were clueless !..

Rgds
Place the file on your hard drive and run it. When it asks where to put the files, give it the drive letter for the empty FAT32 USB drive. Once it extracts the files to that location, you can install it by following the installation directions. If you don't have the directions, ask and one of us can direct you to them. I don't have that information available at the moment or I would give you the URL now.
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  #43  
Old 06-27-2014, 01:30 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Quote:
Originally Posted by Victor1960 View Post
Exactly...I tried my VIn on that site which is EC337651 (dont think there is a problem on sharing a VIN number) and I get a message saying that there are no updates for my system.

On the other hand...yesterday I downloaded into my computer a file named :RA4_14_05_03.exe which should be an update, dont ask me now where did I get the file because I dont remember...the question would be if I should place that file on a USB, then install it to my Jeep ?...maybe it updates and everything is fine...or maybe I screw everything up...so...I think I will stay with my old version which is what came installed.

Bye the way...at the dealer they dont have a clue, I was told that updates and stuff happen in the US..here they were clueless !..

Rgds

You do not 'put' the .exe file on your usb drive. You run the file on your computer with a "BLANK" usb drive installed. It will extract an .iso file to the usb.

When you install the usb drive in the Jeep it will check to see if it is a proper version for your radio.

Once it confirms the correct update it will show your current version, and the one on the usb. It will ask, 'Do you want to update THIS to THIS?'

If the version on the USB is a higher number, say yes. If it is the same or lower, say no.

If you save a prior version or two, this method will actually let you downgrade to a prior version, which can come in handy.


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  #44  
Old 06-27-2014, 02:18 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Just make sure what model of radio you have before you do any updating.
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  #45  
Old 06-27-2014, 02:32 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Quote:
Originally Posted by bill_de View Post
You do not 'put' the .exe file on your usb drive. You run the file on your computer with a "BLANK" usb drive installed. It will extract an .iso file to the usb.

When you install the usb drive in the Jeep it will check to see if it is a proper version for your radio.

Once it confirms the correct update it will show your current version, and the one on the usb. It will ask, 'Do you want to update THIS to THIS?'

If the version on the USB is a higher number, say yes. If it is the same or lower, say no.

If you save a prior version or two, this method will actually let you downgrade to a prior version, which can come in handy.


---
Got it, many thanks !.
Here what I'll do...next week we are going on vacation for a week...so to be safe I'll do it when I come back...I can only imagine my wife and sons face if I tell them the vacation has been cancelled because dad messed up the radio and now nothing works !!..
So...many thanks to all for your time..next time I think it will be easier to send a plane ticket for one of you to help me here !...
Have a great weekend, when I get back I'll share pics..and most importante what finally happened with the upgrade.
Rgds
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  #46  
Old 06-27-2014, 10:38 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Quote:
Originally Posted by Victor1960 View Post
So...many thanks to all for your time..next time I think it will be easier to send a plane ticket for one of you to help me here !...
Have a great weekend, when I get back I'll share pics..and most importante what finally happened with the upgrade.
Rgds
I've never been to Uruguay. I'll send you my address when the next update comes out so you can ship me a ticket.
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  #47  
Old 06-29-2014, 04:39 PM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

Quote:
Originally Posted by kbench55 View Post
I just noticed that you have a Limited and not the SRT. This may also mean that you have a different version of the radio. All SRT's have the 8.4AN/RA4 and some of the other models have the 8.4AN/RA3. I suspect that this may be the reason why no updates are available for yours. I could be wrong, maybe someone else can chime in on this.

The above particular updates are for the RA4.

There isn't 2 different RA4 radios in the US. There is the 8.4AN/RA4 with the navigation included. The 8.4A/RA3 is where you have to activate the navigation. The total differences are on the wk2jeeps.com site.


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  #48  
Old 06-30-2014, 10:27 AM
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Re: ATTENTION 2014 Owners! New 8.4 Uconnect software update!

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Originally Posted by SnoFire View Post
There isn't 2 different RA4 radios in the US. There is the 8.4AN/RA4 with the navigation included. The 8.4A/RA3 is where you have to activate the navigation. The total differences are on the wk2jeeps.com site.


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Thanks for the info. Wasn't sure because when you download the update the file name has RA4 in it.
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