Blackops service - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee SRT - WK2

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 09-30-2014, 05:15 AM
Member
 
Join Date: Jun 2013
Posts: 69
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1329
Jeep.ME is on a distinguished road
Blackops service

Hi,

I am putting this here to check if they are careless with all people the same way as it is happeneing with me, i have started communicated with them last Wednesday to buy some parts, i asked them to provide me the parts price with shipping using ups, aramx, or DHl, i called them also and heared to wait, until now i am waiting and no response from them, usually u will get happy when a customer comes to u and wants to buy, i hope they will clarify why they didnt replay to me untill now, i have ask for rims, springs and a hood.

Jassim

Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old 09-30-2014, 06:03 AM
Member
 
Join Date: Nov 2011
Location: Huntsville, AL
Posts: 986
Thanks: 48
Thanked 105 Times in 88 Posts
Rep Power: 39088
bmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond reputebmrisko has a reputation beyond repute
Re: Blackops service

Are you outside the US? If so, Black Ops may be waiting on accurate freight quotes, especially since those are some rather large items.
__________________
2015 WK2 SRT - Billet Silver
Previous Jeeps - '12 WK2 Overland, '99 WJ, '96 ZJ, '93 ZJ (Caged & locked on 35s)
Reply With Quote
  #3  
Old 09-30-2014, 11:15 AM
A-kon's Avatar
Member
My Jeep: 2014 6.4L SRT8 WK2
 
Join Date: Jul 2013
Location: Houston, Mexico
Posts: 718
Thanks: 157
Thanked 169 Times in 116 Posts
Rep Power: 24154
A-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond reputeA-kon has a reputation beyond repute
Re: Blackops service

Blackops pretty much has a spotless reputation in this community. I'm sure there is a reason.
__________________
Certified Elitist.
Reply With Quote
  #4  
Old 09-30-2014, 11:41 AM
jbjones85's Avatar
Senior Member
My Jeep: 2014 6.4L SRT8 WK2
 
Join Date: Feb 2012
Location: Raleigh/Durham NC
Posts: 1,129
Thanks: 76
Thanked 135 Times in 105 Posts
Rep Power: 3927
jbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond reputejbjones85 has a reputation beyond repute
Re: Blackops service

Probably waiting on the quotes for the freight. Chad has been awesome to work with all the times I have purchased and talked to him.


Sent from my iPhone using JeepGarage
Reply With Quote
  #5  
Old 09-30-2014, 12:16 PM
Member
 
Join Date: Jun 2013
Posts: 69
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1329
Jeep.ME is on a distinguished road
Re: Blackops service

Does freight quot takes that long? I have been purchasing from different shops since 2008 and never took that long , we are in 2014 these things can be done e within no time
Reply With Quote
  #6  
Old 09-30-2014, 12:25 PM
Member
 
Join Date: Apr 2013
Posts: 77
Thanks: 0
Thanked 11 Times in 11 Posts
Rep Power: 1399
lastchance is on a distinguished road
Re: Blackops service

Quote:
Originally Posted by A-kon View Post
Blackops pretty much has a spotless reputation in this community. I'm sure there is a reason.
This^^ I would ease off the throttle a little bit and give him some time. He could have easily shot you a high price on shipping but instead he is probably putting some time into saving you some coin. There could be a lot of reasons he has not gotten with you yet. I just dont see 3 business days as a big deal.
Reply With Quote
  #7  
Old 09-30-2014, 02:58 PM
phillysrt's Avatar
Senior Member
My Jeep: 2014 6.4L SRT8 WK2
 
Join Date: Jul 2012
Location: Philadelpha, PA
Posts: 1,005
Thanks: 260
Thanked 100 Times in 84 Posts
Rep Power: 2682
phillysrt has a reputation beyond reputephillysrt has a reputation beyond reputephillysrt has a reputation beyond reputephillysrt has a reputation beyond reputephillysrt has a reputation beyond repute
Garage
Re: Blackops service

i can say that i know chad a good personal level and he will never ignore anyone from this community. he is a great guy and is there for all of us. as the people above have said he is just really busy i am sure and didn't want to give you a shipping price that wasn't accurate. i will say one thing... dont expect a price on the hood as it isn't being made anymore.

don't worry he didn't forget about you!
__________________
Dominic From Philly
2014 SRT DEEP CHERRY RED
2010 GC SRT8 (Retired But Not Forgotten)
2015 GMC 2500HD Denali
Reply With Quote
  #8  
Old 09-30-2014, 04:04 PM
lillyjas's Avatar
Premium Member
My Jeep: 2014 6.4L SRT8 WK2
 
Join Date: Apr 2013
Location: Lansing, MI
Posts: 344
Thanks: 8
Thanked 66 Times in 49 Posts
Rep Power: 1724
lillyjas has a reputation beyond reputelillyjas has a reputation beyond reputelillyjas has a reputation beyond repute
Garage
Re: Blackops service

Chad has been great - he is busy and sometimes needs a bump email - but he is very customer centric
__________________
"Dark Shadow"- 2014 Jeep GC SRT

BT Catch Can, InJen CAI, Tint all around, debadged, Tinted tail lights, Vinyl Wrapped Window Trim, Road Magnet-Mids, Blackops endlinks & rear control arms, Black Powdercoated Borla ATAK, 87mm TB, CFR front splitter, Cross Drilled Brembo Sport Brakes w/Hawk Pads, Black coated Spider Monkey Rims, Blendmount Valentine V1

Pure Michigan
Reply With Quote
  #9  
Old 10-02-2014, 02:46 PM
14StormTrooper's Avatar
Storm Trooper
My Jeep: 2014 6.4L SRT8 WK2
 
Join Date: May 2013
Location: Fort Worth, TX
Posts: 1,077
Thanks: 208
Thanked 268 Times in 164 Posts
Rep Power: 73274
14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute14StormTrooper has a reputation beyond repute
Garage
Re: Blackops service

Chad always comes through


Sent from my iPhone using JeepGarage
__________________
"Storm Trooper" 2014 White SRT
2014 SRT Storm Trooper Edition- RIPP Supercharged, 3M Satin White Pearl Wrap, Black Ops CF Front Diffuser, GTHAUS Meisterschaft Exhaust with X-pipe, American Racing Headers, Vossen CV3 22" on 305-35-22 Perilli, Road Magnet Mid Level Springs, Lamin-X Tinted Tails, Billet Technology Under-Hood Package, Custom Painted Engine Covers
Instagram- @14stormtrooper
Reply With Quote
  #10  
Old 10-05-2014, 02:27 PM
Saudi.SRT8's Avatar
Member
 
Join Date: Mar 2012
Posts: 168
Thanks: 2
Thanked 13 Times in 10 Posts
Rep Power: 1903
Saudi.SRT8 is a name known to all
Re: Blackops service

Hey there ....
Im from the same part of the world (notice my user name)

I got wheels / springs from CHAD (Blackops Autowork), he gave me the best deal (even shipping) . There was a slight delay with the wheels but it wasnt his fault.
Got my RM springs in less than a week . Price of shipping was unbelivible !
Reply With Quote
  #11  
Old 10-08-2014, 03:26 PM
Senior Member
 
Join Date: Jan 2010
Location: Mass.
Posts: 1,607
Thanks: 128
Thanked 272 Times in 157 Posts
Rep Power: 293518
Black Ops Auto Works has disabled reputation
Re: Blackops service

Hey Jeep.Me

I am sorry you are less than impressed and I apologize but we check multiple places and send only the best quote as we don't sell shipping we sell parts and if I quote high shipping then parts don't sell.

The price to ship is the price to ship when I do send people their quotes. So even tho you would like me to Check UPS or Fed ex (As you asked) because shipping came back high on the Wheels I've been doing this 7 years and know what the rates are going to be to the Middle East so that would just be wasting my time and yours to check.

I made a suggestion that you get a freight forwarder the first email you sent me when I saw you wanted Wheels. I knew they would be 600-1K just for shipping on those and your best bet would be to use the freight forwarder. You declined and still wanted a Quote. I then sent out for your quote that day since you did not want to use a freight forwarder and 2 days later your Quote came back to me. It was higher than I liked so I sent it out to 2 other shippers yes it took a few days but the quote I sent to you was the best quote I could find.

So in essence everyone here was spot on in saying I wait for quotes to come back and have multiple quotes daily I'm working and do the best we can to get em all out as speedy as possible.

You then decided to do just springs and did not want them my Black Chrome finish so that would take me a few more days but can be done. I still haven't heard back from you today.

I have spent over an hour typing sending quotes for you back and forth so I have done a little more work than I think you are giving me credit for LOL. If you would have emailed me a week ago and asked for springs only they would be on your truck today.

See this is the thing the Wheels get quoted one place and the Springs get quoted separately since the weight will be a freight if we packed them together resulting in a super high shipping cost and that was not in my best interest for my customers to just throw cash away when I can do a little more work for them and save them some coin.

So really we wasted a bunch of time quoting wheels that you do not want because the freight was too high like I said in the first email to you before I even quoted them because 99% of people use a freight forwarder for wheels.

Again I apologize and hope we can at least get you some springs at this point.
Reply With Quote
The Following 7 Users Say Thank You to Black Ops Auto Works For This Useful Post:
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
BlackOps Headlight Covers 05-07 PIC REQUEST swing4terps Interior/Exterior/Visual 2 10-27-2011 05:15 PM
My New BlackOps C/F Parts SoCalMoparWK Visual Modifications 34 02-26-2011 10:46 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 01:05 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.