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  #1  
Old 11-07-2014, 04:07 AM
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Clunking noise

There's a fair chance this topic may have been brought up before, but I just can not find it. Have taken delivery of my new SRT a month ago. Already it's been back for two weeks out of the four because of leaking transmission cooling lines. Now I can hear a clunking noise coming from the rear. Particularly when going over speed humps and on down shifts.
Is this a common problem and it easy fix. My faith is slowly declining in the quality of build, someone please restore it.


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  #2  
Old 11-07-2014, 05:25 AM
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Re: Clunking noise

Let us know where you are and someone may have a dealer that can help.

The clunking, although I haven't heard of it on an SRT yet, is the rear shock mounts. I think it was mostly the cars with the air suspension... but not certain about that.
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Old 11-07-2014, 05:27 AM
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Re: Clunking noise

I'm in Melbourne. I did read the problems with the rear shocks but as you said not on the SRT.


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Old 11-07-2014, 05:33 AM
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Re: Clunking noise

Take the service manger for drive so he can hear it?
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Old 11-07-2014, 05:34 AM
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Re: Clunking noise

Will be doing that when I take it back for the 1000k check


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Old 11-07-2014, 06:57 AM
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Re: Clunking noise

Hope you get it sorted. Do you mind me asking which Melbourne dealer you are going to?
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Old 11-07-2014, 02:39 PM
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Re: Clunking noise

I bought it from city jeep so ill be taking it back there again and see how they go this time


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Old 11-07-2014, 03:33 PM
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Quote:
Originally Posted by Dans_srt View Post
I bought it from city jeep so ill be taking it back there again and see how they go this time

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Interesting. I'll be picking up my SRT from them later this month, will be very interested to hear how you get on. If you have no luck, I've heard good things about Essendon Jeep.
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Old 11-07-2014, 04:01 PM
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Re: Clunking noise

That's good to know as Essendon is closer to me. With my first problem of the leaking transmission cooling lines they were good with us, organised a hire car for the two weeks, and the truck was fixed in two weeks (part had to come from the states) but they lacked communication. We rang four times in one week to try follow up what was going on and we never received a return phone call. Jamie, the service manager, sincerely apologised, and said he never received the messages.......so this time we we have been sending him emails about booking in our first service and it took two emails to get one answer. And we are still waiting for the paperwork from the first warranty repair.


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Old 11-07-2014, 04:55 PM
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Quote:
Originally Posted by Dans_srt View Post
That's good to know as Essendon is closer to me. With my first problem of the leaking transmission cooling lines they were good with us, organised a hire car for the two weeks, and the truck was fixed in two weeks (part had to come from the states) but they lacked communication. We rang four times in one week to try follow up what was going on and we never received a return phone call. Jamie, the service manager, sincerely apologised, and said he never received the messages.......so this time we we have been sending him emails about booking in our first service and it took two emails to get one answer. And we are still waiting for the paperwork from the first warranty repair.

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Yeah, not encouraging. Really hope you get sorted soon. Torture to have a new SRT only to have it stuck in the workshop. Yours an MY14 or a MY15?
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Old 11-08-2014, 12:09 AM
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Re: Clunking noise

MY14. I expect there to be problems. There always is with new cars. As long as they get it sorted and it's dealt with properly that's the main thing.


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Old 11-08-2014, 02:02 PM
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Re: Clunking noise

i had the same problem and it was a Exhaust support and also they change me one rear shock all with warranty
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