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  #1  
Old 07-01-2016, 09:25 AM
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Angry Dreaded Dash Bubbles and Wrinkles

Alright,

Calling JeepCares!
I could deal with the slight bubbles at the Vents BUT now it has spread to the Gauge cluster.

What can be done for this. I've read some threads where dealer just takes pictures submits it to Chrysler and they say Yes cover under maxcare deductible or we Split it with you etc?

got 76k miles.

I do have decent relationship with my dealer.

Anybody had to pay out of pocket and what it cost?

Or anybody know someone I can call if dealer rejects etc.

Thanks.
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  #2  
Old 07-01-2016, 10:35 AM
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Re: Dreaded Dash Bubbles and Wrinkles

That's ridiculous that entire dash is failing not just one isolated spot. You should try running that through the SRT hot line since you have the option instead of the standard dealer churn.
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Old 07-01-2016, 10:52 AM
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Re: Dreaded Dash Bubbles and Wrinkles

wow thats pretty bad
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Old 07-01-2016, 10:57 AM
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Re: Dreaded Dash Bubbles and Wrinkles

I called the SRT hotline, they said pictures need to be taken and dealer send to FCA and review before being approved or denied. If they deny it ill escalate further.

Maybe Scott or Milous Can help a brother out

I'm not asking for a free dash I am asking to make a deal or pay the deductible of my Maxcare.

This looks like a $1500-2000 fix. If i have to out of pocket it.
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Old 07-01-2016, 11:59 AM
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Re: Dreaded Dash Bubbles and Wrinkles

Man, that's scary to see. What do you think attributed to this? Too much Direct sunlight?

Just wondering if there is anything that can be done to help prevent this from happening.


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Old 07-01-2016, 12:36 PM
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Re: Dreaded Dash Bubbles and Wrinkles

Quote:
Originally Posted by xJoshxx View Post
Alright,

Calling JeepCares!
I could deal with the slight bubbles at the Vents BUT now it has spread to the Gauge cluster.

What can be done for this. I've read some threads where dealer just takes pictures submits it to Chrysler and they say Yes cover under maxcare deductible or we Split it with you etc?

got 76k miles.

I do have decent relationship with my dealer.

Anybody had to pay out of pocket and what it cost?

Or anybody know someone I can call if dealer rejects etc.

Thanks.
Hey xJoshxx,

I know in a later post you stated you had already called the SRT Customer Care line. If your case is not resolved to your satisfaction, let me know.

Kori
Jeep Social Care Specialist
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  #7  
Old 07-01-2016, 01:34 PM
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Re: Dreaded Dash Bubbles and Wrinkles

Quote:
Originally Posted by kongamonga View Post
Man, that's scary to see. What do you think attributed to this? Too much Direct sunlight?

Just wondering if there is anything that can be done to help prevent this from happening.


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I have 50% ceramic full windshield tint also, So it has to be an issue with the materials used.

I am headed to dealer now to see what the case is.

Sad this happening to a 65k SUV

Quote:
Originally Posted by JeepCares View Post
Hey xJoshxx,

I know in a later post you stated you had already called the SRT Customer Care line. If your case is not resolved to your satisfaction, let me know.

Kori
Jeep Social Care Specialist
Kori,

Dealer told me I am past the 3/36 and that they would submit it for review anyway and let me know, Dealer was Zimmer Motors In Florence KY.
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Old 07-01-2016, 04:27 PM
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Re: Dreaded Dash Bubbles and Wrinkles

Just had mine replaced...SRT Hotline was VERY helpful and I am very appreciative of their additional service. Good luck, these issues should not occur on a $70k vehicle IMO
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Old 07-01-2016, 06:02 PM
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Re: Dreaded Dash Bubbles and Wrinkles

Quote:
Originally Posted by 08Hemi View Post
Just had mine replaced...SRT Hotline was VERY helpful and I am very appreciative of their additional service. Good luck, these issues should not occur on a $70k vehicle IMO
I hope so I wont hear anything back till next week more than likely. I provided my Contact info and vin to Jeepcares. I called SRT hotline and told them what dealer inspected it and the warranty guy.

Funny you can see my daughters recaro cart seat in the mirror haha
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Old 07-02-2016, 02:01 PM
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Re: Dreaded Dash Bubbles and Wrinkles

Sadly, I am surprised if they will cover this under Maximum Care since no interior trim is covered... but this is clearly a manufacturing/design defect just like the hoods. Too many have had this happen.
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  #11  
Old 07-08-2016, 06:18 PM
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Re: Dreaded Dash Bubbles and Wrinkles

I want to update this to say that Kori from JeepCares Has been nothing but a Joy to work with and is now currently working with my dealer directly to get a resolution.

I will keep this updated so far very impressed with Kori and FCA support.
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Old 07-08-2016, 07:32 PM
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Re: Dreaded Dash Bubbles and Wrinkles

In my humble opinion, this damage was most likely caused by the intense heat generated by direct sunlight, which probably caused the underlying glue to overheat (cook), soften, and form bubbles; as well as causing the vinyl itself to repeatedly expand and contract over time.

In the OP's case, the damage has occurred, and I do not know anything about how to fix it, but I do have a couple of suggestions as to how to help prevent this sort of damage from happening in the first place…

1) First and foremost, get in the habit of using a highly reflective windshield and dashboard sun shade whenever the vehicle is parked outdoors under direct sunlight, even in the winter, but especially during the warmer months of the year. They fold up accordion-like when not in use; they are inexpensive and are widely available in a variety of sizes to fit your vehicle.

2) When detailing the interior of the vehicle (particularly vinyl), avoid products such as Armor All because they contain silicone which will actually cause desiccation and shrinkage over time, particularly when combined with the harsh effects of direct sunlight and heat. Instead, I highly recommend Zaino's Leather In a Bottle treatment and conditioner for leather and vinyl. It contains "Ultra-Gard" UV sunscreen shield and helps to prevent cracking, drying, shrinkage, and so on. It also smells like new leather. What's not to love? Visit zainostore.com.
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