I have a hand print on my windshield, too. On the passenger side. Shows up when the sun is near the horizon in mornings/evenings. Been there since I bought it back in December and didn't much of it when I first saw it, but then went I finally got around to trying to clean it off (was not in any hurry due to winter weather), discovered that I couldn't remove it.
I'm finally taking it in to the dealer on Thursday for them to take a look.
I've tried cleaning with acetone , bon-ami (both recommended for severe glass cleaning), etc. It does not come off. I'm convinced it's etched into the glass somehow. If it's between the layers, what the heck is going on at the windshield plant?
I talked to the dealer yesterday about it. They said Chrysler requires the dealer to take pics and and send them to Chrysler which the service manager will do. Chrysler supposedly gets to have the say in windshield replacements regarding defects, not the dealer. I told them the hand is hard to see; need just the right light, and that I have pics, but they're welcome to try to take their own.
I found this thread because I did a search for "windshield" since I remember somebody posted a pic of some strange streaks that they're windshield has. Beside the handprint, mine also has these same streaks so I want to print out their picture to show the dealer, "see! not just mine!".
Suffice it to say... besides the hand print, and the streaks, I'm wanting a new windshield. Getting really annoying now that Winter is over and the sun is out so much more.
Will post pics later.