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  #13  
Old 12-12-2013, 11:11 AM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

So I wanted to post a quick update. I picked up the SRT Tuesday afternoon after the dealer assured me it was ready and had been fully test driven.

No way. No Fing way.... I got on the highway and the same thing. No idea what to do when it went to shift 2-3. Headed home that night (slowly) and it was even worst. I could not turn around and go back tot he dealer for the 3rd time in 2 weeks for fear that I would make a total scene in the service drive. So I called corporate to attempt to settle before contacting a Lemon lawyer and they want me to bring the car back to the same dealer to be inspected one final time before we move forward. I have been REALLY patient with these folks so far but this was the final straw. Im leaving at at the dealer and not accepting a new transmission or anything. Just a replacement vehicle. After numerous extreme tranny issues, oil leaks, tran fluid leaks, HVAC issues, this car is tainted. They can swap the tranny and sell it at auction but its not going back to my garage!

Hope to post again when I get a replacement.

In the meantime, everyone keep enjoining theirs (((LUCKYS!!!!)))
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  #14  
Old 12-12-2013, 12:25 PM
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Sorry my friend! I would just ask for a later build new 14
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  #15  
Old 12-12-2013, 01:03 PM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

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Originally Posted by 14srt View Post
So I wanted to post a quick update. I picked up the SRT Tuesday afternoon after the dealer assured me it was ready and had been fully test driven.

No way. No Fing way.... I got on the highway and the same thing. No idea what to do when it went to shift 2-3. Headed home that night (slowly) and it was even worst. I could not turn around and go back tot he dealer for the 3rd time in 2 weeks for fear that I would make a total scene in the service drive. So I called corporate to attempt to settle before contacting a Lemon lawyer and they want me to bring the car back to the same dealer to be inspected one final time before we move forward. I have been REALLY patient with these folks so far but this was the final straw. Im leaving at at the dealer and not accepting a new transmission or anything. Just a replacement vehicle. After numerous extreme tranny issues, oil leaks, tran fluid leaks, HVAC issues, this car is tainted. They can swap the tranny and sell it at auction but its not going back to my garage!

Hope to post again when I get a replacement.

In the meantime, everyone keep enjoining theirs (((LUCKYS!!!!)))
Please keep us updated on this issue. Good luck!
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  #16  
Old 12-12-2013, 02:35 PM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

Quote:
Originally Posted by 14srt View Post
So I wanted to post a quick update. I picked up the SRT Tuesday afternoon after the dealer assured me it was ready and had been fully test driven.

No way. No Fing way.... I got on the highway and the same thing. No idea what to do when it went to shift 2-3. Headed home that night (slowly) and it was even worst. I could not turn around and go back tot he dealer for the 3rd time in 2 weeks for fear that I would make a total scene in the service drive. So I called corporate to attempt to settle before contacting a Lemon lawyer and they want me to bring the car back to the same dealer to be inspected one final time before we move forward. I have been REALLY patient with these folks so far but this was the final straw. Im leaving at at the dealer and not accepting a new transmission or anything. Just a replacement vehicle. After numerous extreme tranny issues, oil leaks, tran fluid leaks, HVAC issues, this car is tainted. They can swap the tranny and sell it at auction but its not going back to my garage!

Hope to post again when I get a replacement.

In the meantime, everyone keep enjoining theirs (((LUCKYS!!!!)))
It seems obvious your dealer is not testing that thing after mucking with it.
Can you get the service manager or dealership owner to go with you on a test
drive next time they indicate "its all fixed now".

If the TCM has been replaced, sounds about like time for a tranny replace.
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  #17  
Old 12-12-2013, 03:14 PM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

When they call back to say that it is fixed, you should take one of them with you and do the tests you were to see if they really fixed it for you. If they did get everything fixed, they did their job as they should of in the 1st place. Hopefully it all works out..
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  #18  
Old 12-12-2013, 03:23 PM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

Oh i will absolutely go with the tech and service manager next time. Im honestly hoping there is not a next time anymore however. Im really pushing for replacement. I have had way to many issues since (literaly) day one to feel confident owning this car any longer. Its honestly the biggest 70K POS I have ever driven and I have had a number of other performance cars before this. My friends 2014 SRT which was built the same day as mine is flawless. Zero problems. I guess these things really do just happen. Hence why i don't want to be bought out, just replaced.

I asked to go for a drive last time and they assured me it was driven and everything was verified before i was called. right..

I will def update here as we go.
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Old 12-12-2013, 03:24 PM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

Hell- at least I get to do some wicked front wheel burnouts in my loaner Impala!

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  #20  
Old 12-16-2013, 09:20 AM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

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Hell- at least I get to do some wicked front wheel burnouts in my loaner Impala!

Ahhhh, rental cars. Always good to get in one every once in a while to exhaust some anger.
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  #21  
Old 12-17-2013, 10:10 AM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

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Ahhhh, rental cars. Always good to get in one every once in a while to exhaust some anger.
Just checkin' in to see if there is any news on your bs situation...
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  #22  
Old 12-17-2013, 11:59 AM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

I do have an update. I got a call from my contact at corporate yesterday around 1:00 and she stated that the dealer was going to replace a valve (no idea what exactly it was) in the transmission and I would hear from them by today or tomorrow on pickup status.

Well, the dealer called at 5:30 pm and said that they have done everything possible and it is still shifting improperly... So there are ordering a fully new transmission/transfer case tomorrow. It will be a 2 week repair with waiting for parts. I am not a fan of a car with 7000 miles on it going under the knife to this extent. Especially because the dealer has never done a new 2014 trans before. I said to hold off on repair as I am not accepting a car with that much surgery this soon after purchase. I called and left a message with corporate right after hearing from the dealer that I expected a call by end of day Tuesday to set up a buy back.

Lets see what happens today.....
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Old 12-17-2013, 12:19 PM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

This had got to be the text book example of a lemon (under the lemon law in IL).
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Old 12-24-2013, 12:37 PM
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Re: Missing 2nd and 3rd gear when cold, major shift lag when fully warm

Any word yet? You can expect a LOT of stall tactics and finger pointing until you get VERY firm with them, and then all of a sudden, they want to make things right. They by no means want a lemon lawsuit, they ultimately lose and they still have to buy the car back, plus lawyer fees.

Good luck! Stay strong!


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