Re: My 2012 Jeep SRT8 - So far its kinda been a nightmare
Originally Posted by GreggSRT8
Dealership explanation on the mileage was 3 separate test drives of 15-20 miles per.
The tech did one after the repair. Then the service manager wanted to make sure everything was all good. The service manager thought he heard something so then they both went on a 3rd test drive.
Still waiting on the 3rd dashboard and fender flare. The dealership is going to fix any all cosmetic issues/paint chips.
Chrysler Customer Care hasn't been communicating me as well as I hope they would. Haven't gotten my case manager to call me back after 3 messages. Its the holidays so i am giving her the benefit of the doubt. I have contacted SRT through their DriveSRT Facebook page and they are now involved.
Why did they need 15-20 miles EACH trip to test this? With what your problem was, if it doesn't happen in 5 minutes/miles or so...what's to think it will after 20 minutes/miles of driving?????
BS, they found a reason to explain driving your vehicle for as much as they could.
2014 Redline Pearl Grand Cherokee SRT8
2014 Granite Crystal Durango R/T
2013 Grabber Blue Shelby GT500
ordered-2015 Sublime Challenger SRT Hellcat
(traded in) 2012 Mineral Gray Grand Cherokee SRT8, 2010 Bright Silver Grand Cherokee SRT8