Originally Posted by Street
What an asshole. Any advice anyone?
It doesn't look promising.... Sorry you're having a hard time. My advice is to continue to be persistent, remain calm and logical, and hope for the best. Try mentioning that other people went through this process flawlessly and that their dealers simply entered the code (mentioned in the memo) at the time of sale.
.. and if you happen to point them to this site... change your signature first!!