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  #1  
Old 07-26-2016, 12:28 AM
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Shifter Software Update

Just got back from my latest trip to the dealer. It was my latest replacement of the dash carbon fiber applique and exchange of my oil dipstick for the correct one.

While there I asked my service guy for the latest software updates (I'm still in warrantee). He said the next update was for the shifter (I have a 2014) and would take 4-5 hours. 4-5 hours?!?! Doesn't that seem excessively long? I am no tech geek, but couldn't you load an operating system and popular programs on the hard drive of a desk top - probably twice - in that time?

Does that sound right? Anybody have this update done yet?


The proper operation design for the electronic shifter took a little getting used to at first, but I am fine with it now, so I see no need for me (i.e. I don't want to wait 4-5 hours).


However, after reading the thread about the celebrity death, I saw that someone said it was repeatedly demonstrated that the shifter was properly put into park, and then popped out into neutral. I have never experienced this, so I believe this is an anomolous malfunction and not really a design issue, hence the update and not a recall.


Would you bother with this software update?

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  #2  
Old 07-26-2016, 12:51 AM
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They get pd 2.3hrs for it from FCA and most reports are 2.5-3.0 for wait time not counting dealer 'speed"
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  #3  
Old 07-26-2016, 01:43 AM
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Re: Shifter Software Update

Thanks. Well that's better than 4-5 hours.


Does the 2015 need it? Would you do it?
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  #4  
Old 07-26-2016, 01:43 AM
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Re: Shifter Software Update

Simple, check the recall notice - http://www.wk2jeeps.com/tsb/rc_S2716.pdf

Use the following labor operation number and time allowance:
Time Allowance: 2.3 hours
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  #5  
Old 07-26-2016, 02:44 PM
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Re: Shifter Software Update

Mine is done. My service advisor had mentioned that the update has to be done is a specific order for it to take. If not it screws everything up!!

This would explain the time needed for this.


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Old 07-26-2016, 04:39 PM
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Re: Shifter Software Update

Quote:
Originally Posted by ufjaz View Post
Just got back from my latest trip to the dealer. It was my latest replacement of the dash carbon fiber applique and exchange of my oil dipstick for the correct one.

While there I asked my service guy for the latest software updates (I'm still in warrantee). He said the next update was for the shifter (I have a 2014) and would take 4-5 hours. 4-5 hours?!?! Doesn't that seem excessively long? I am no tech geek, but couldn't you load an operating system and popular programs on the hard drive of a desk top - probably twice - in that time?

Does that sound right? Anybody have this update done yet?


The proper operation design for the electronic shifter took a little getting used to at first, but I am fine with it now, so I see no need for me (i.e. I don't want to wait 4-5 hours).


However, after reading the thread about the celebrity death, I saw that someone said it was repeatedly demonstrated that the shifter was properly put into park, and then popped out into neutral. I have never experienced this, so I believe this is an anomolous malfunction and not really a design issue, hence the update and not a recall.


Would you bother with this software update?
I recommend having the dealer conduct an update. If you’re in need of a rental during that time, please DM me for further assistance. – Kevin T, Social Connect Team
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  #7  
Old 07-27-2016, 12:07 AM
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Shifter Software Update

My '14 SRT is in again for its bi-weekly barrage of nonsense repairs, and this week the shifter reflash is on the agenda, among miscellaneous suspension noise, trim problems, and other crap it's been in four or five times for already in the last two years of ownership. You can imagine, then, how unsurprised I was when I got a call and was told some computer needs replacing because it was bricked during the shifter update, and I "might not get my car back for a couple of weeks now, but just hang onto that (base model) Renegade rental."

Ahh, FCA... First you promise to reimburse me for two months of my car payments since I've been without the vehicle for... (Counting)... Ten weeks this time, only to rescind the offer, then you won't approve the repair of common 2014 WK2 bugs... I'm on the cusp of writing off Jeep for good this time, but only after having been raised in a Jeep family and having purchased over 13 new Jeep products in the last six years. Woops. Why don't you go sell off to China so everyone else wakes up and writes you off too?

Well, you'd all excuse me- it's back to my POS base model Renegade now that gives me back problems, and hardly makes up for the $1000/mo car payment I have.
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Old 07-27-2016, 02:20 AM
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Re: Shifter Software Update

I was told over the phone when i scheduled mine that if I had a 7:30 appointment I would be out by 11. Show up to the dealership and the lady (pretty sure the same lady I spoke to over phone) tells me it won't be ready till end of lunch. "End of lunch? When is that?" "4 or 5 oclock." Hm. Well, she never offered me a rental, so i just hung out in the lobby. Guy walks in around 11 and calls for me. Didn't even think I had been waiting. Apparently she thought I left, but while walking the lot and asking the service tech how the update was coming it was much to his surprise I was waiting on it. "Oh, they didn't tell me you were waiting to pick it up, I would have started it earlier" What good is a 7:30 appointment then if they just push it off to the side till whenever they want to get to it because they just assume-don't even ask- if you would be waiting on your car or not. Okay, done ranting
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  #9  
Old 07-27-2016, 10:41 PM
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Re: Shifter Software Update

I had mine updated on a Saturday morning. Total update took 2hrs. The technician said it was the quickest one they had done so far. The first 3 modules updated in about 20min. The last module is the cluster which took over an hour to flash.
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  #10  
Old 07-27-2016, 10:56 PM
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Re: Shifter Software Update

As long as it's fixed,don't rush the software update. Some software takes time to load correctly and to work so that you don't have to
Come back.
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  #11  
Old 07-28-2016, 10:56 AM
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Re: Shifter Software Update

Quote:
Originally Posted by VprGts View Post
Mine is done. My service advisor had mentioned that the update has to be done is a specific order for it to take. If not it screws everything up!!

This would explain the time needed for this.


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Have to confirmed to see if the recall works on your jeep, as of today the IPC flash is not out yet for SRT jeeps for the recall, I would be interested to know how the dealer performed the S27 recall on a SRT at this time?

All other 2014-2015 WK2 S27's are out 3.6,5.7,3.0 but the 6.4 software is still not out.
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  #12  
Old 07-29-2016, 05:33 AM
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Re: Shifter Software Update

I had the shifter recall done on my 2015, I dropped the car off at 7:30am. I had that scheduled to be done and the rear brake shield cover to be replaced from the noise it was making contact with on the rotor/wheel. They said the car would be ready by 5:00pm but I didnt get it till after closing hours, around 8:00pm. I think they had trouble with the noise fix, that or they almost screwed the car up flashing the modules. First thing I asked the service adviser when I arrived was if the update was available for SRT's, he assured me it was.

I havent actually tested yet to see if the software change works for the recall, I guess I should get around to doing that, been too busy leaving the car in drive and having fun! The punch in the gut from the acceleration is addicting.
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