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  #565  
Old 07-23-2014, 04:42 AM
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Thanks Radknight..

I'm not far from Narellan, I'll give them a go.
I did get to deal with the service manager (Rob) at Castle Hill over another issue to do with the Rosebery dealership but didn't think to call him directly.
I'm really not keen on what I've seen at Rosebery and Castle Hill as you said just a number which sucks when you're forking out $90k for one of their vehicles.

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  #566  
Old 07-23-2014, 06:17 AM
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Re: Sydney SRT Club

Try Rob at C Hill directly, you may get a better response (and if he feels generous will lend you his car).
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  #567  
Old 07-23-2014, 06:22 AM
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Re: Sydney SRT Club

Narellan is the only dealership I have yet to hear anything but positives about.
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  #568  
Old 07-23-2014, 06:57 AM
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Re: Sydney SRT Club

I have had mixed experiences with Castle Hill, and now use Nepean, who are a little more responsive, and much cheaper.
Would love to give Narellan a go, but it is just too far to get there, unless they did Saturday servicing. Do they?
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  #569  
Old 07-23-2014, 07:49 AM
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Re: Sydney SRT Club

Brookvale are good to deal with. Better than Mosman and Artarmon.
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  #570  
Old 07-23-2014, 07:51 AM
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Re: Sydney SRT Club

Anyone been to Fivedock? It's down the road from me but haven't been there yet.


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  #571  
Old 07-23-2014, 06:00 PM
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Morning All,

I booked a service online last night with Narellan and just received a call to discuss my requirements, the beast is booked in for this Saturday 7:30am, yes the service centre is open from 7:30 - 12:00pm on a Saturday but all vehicles need to be in by 9:30 as they shut up shop at 12pm. I was asked if I was going to wait for the vehicle to which the answer was yes, the response was no problem it'll be ready within 2 hours.
This is the type of service that everone would expect and appreciate unlike Castle Hill or Rosebery.
I waited 4 months for Rosebery to import and install the carbon fibre strip above the glove box which is ridiculous, in the end I told them to F-off and send the part to Castle Hill to install and this was how I met the service manager.
Lets hope the servicing at Narellan is as good as their customer service, and an added bonus for booking online is a 10% discount.

Cheers
TRAJ
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  #572  
Old 07-23-2014, 09:27 PM
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Re: Sydney SRT Club

Great to hear. I think I know where I'll be taking mine next time. Let us know how it goes.
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  #573  
Old 07-25-2014, 12:51 AM
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Re: Sydney SRT Club

Arrr, not looking forward to going home.
Got a call from the wife, she hit the gutter & wheel is damaged. 3 week old car....


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  #574  
Old 07-25-2014, 01:03 AM
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Re: Sydney SRT Club

Ouch, I know how that feels (except it was me who did it!). Have since been repaired and a stranger wouldn't pick it.
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  #575  
Old 07-25-2014, 02:37 AM
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Nooooo, I did that to my last car. Almost 4 years and 95,000km not a scratch and a month or two before I got rid of it I nicked one of those tight gutters in a maccas drive through... yep that was enough to lose my shit
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  #576  
Old 07-25-2014, 03:02 AM
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Re: Sydney SRT Club

Makes you want to cry when that happens. I damaged a rim on one of my XR6 utes a while ago and I got it repaired at a place at Ingleburn who did a top notch repair job. It was a small amount of gutter damage from a really tight exit from a car park and friends said don't worry you hardly notice it, but YOU know it's there and it's bloody annoying. Seems to always happen to me within the first few weeks of ownership. Dont lose any sleep over it, get it fixed and enjoy the car.
And put the wife in the naughty corner.
Cheers ,
Geoff
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