"Texas Dealership" VERY Disappointed - Twice!!! - Page 3 - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee SRT - WK2

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #25  
Old 04-11-2015, 08:50 PM
Northland's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Apr 2012
Posts: 589
Thanks: 20
Thanked 63 Times in 50 Posts
Rep Power: 2500
Northland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond reputeNorthland has a reputation beyond repute
Re: "Texas Dealership" VERY Disappointed - Twice!!!

I too had a terrific experience there when I purchased my '14 GC. I live in a state that doesn't have front plates; I was very clear upfront with my salesman I did not want holes drilled in my front bumper. My GC arrived late one evening; he knew it would be prepped the next morning so he came in 3 hours early and babysat it all the way through prep to make sure holes weren't drilled in it. Best new car buying experience I've ever had!

__________________
Current owner of a 2016 Ram 1500 Laramie; former owner of a 2014 Jeep Grand Cherokee. Lifetime member of Jeep Garage!
Reply With Quote
Sponsored Links
Advertisement
 
  #26  
Old 04-11-2015, 09:08 PM
Daniel454's Avatar
Member
 
Join Date: Mar 2013
Posts: 213
Thanks: 33
Thanked 59 Times in 39 Posts
Rep Power: 72269
Daniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond reputeDaniel454 has a reputation beyond repute
Re: "Texas Dealership" VERY Disappointed - Twice!!!

I agree I am confident there are many more here happy with them than not BUT I am in the unhappy / disappointed camp.

I won't go into the whole story but essentially it boiled down to horrible communication for me. Very slow to respond to emails, questions left unanswered and incorrect information about options available at the time...

The last straw was that they seemed completely un-interested in my trade in... I get that the price they were providing on the new one gave them less margin and wiggle room than most deals and I was prepared to take a bit less on the trade in than quoted elsewhere as a result but they refused to narrow down the offer beyond a 10k variance without seeing it in person.

Wasn't willing to drive from Alabama to Texas and have my trade in value offer that broad.

Ended up finding a Great dealer in Fl (also a supporting vendor here) that offered the new one only .5% higher and locked in my trade in value without issue before I ever drove down (and it was close to the top of the value range the TX dealer provided).

I did end up with the best car buying experience ever, including the fact they honored my request for no front plate, hassle free, quick emails, awesome pick up experience (they even provided lunch and a FULL tank of gas) etc, but I drove to central FL rather than TX.
__________________
---PAST---
2005 Dodge Neon SRT4
2006 Chrysler 300C SRT8
2012 Jeep Grand Cherokee SRT8


---PRESENT---
2005 Dodge Magnum R/T AWD (~ 500HP)
2006 Chrysler Crossfire SRT6 (400RWHP)
2015 Jeep Grand Cherokee SRT (Mostly Stock)
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
For some very very very strange reason....... Dan JGC Grand Cherokee - WK2 - 34 02-14-2014 03:58 PM
2 Problems - One very serious 0ne very annoying huntgroup1 Troubleshooting/Problems 0 08-05-2013 09:30 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 11:15 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.