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  #1  
Old 11-26-2011, 08:52 AM
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Join Date: Jan 2010
Location: Mass.
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Shipping times ?'s and answers.

It's that time of year and we have lots of orders in. I just wanted everyone on the same page so there are no unreal expectations on delivery times.

I know there are a lot of new customers that may not be familiar with us. We make all our parts to order and do not pull the stuff off shelfs. All the stuff is Made in the USA not shipped in from China in a container and stored in a warehouse!

First here is a copy from the policy's page on the website.

"Shipping
Black Ops Auto Works, LLC will ship the order as soon as the parts become available. Please allow 5-10 working days for in-stock items to arrive. All shipping dates are approximate. Buyer is fully responsible for all shipping charges."

So in summery this means parts take 5-10 WORKING days to arrive and that's an approximate time line key word is APPROXIMATE and WORKING DAYS!!!!

As it sits right now I am 10-15 WORKING days out on the parts leaving US depending what part is ordered because of the amount of orders in right now.

Delivery will be anywhere from 20 days to 30 days until it arrives at your door step.

What I will not do!!
I will not rush your order because of the amount of time your order is in and give you a lesser quality.


What I will do!
I will continue to give you quality parts.
I will answer questions about an order you have in until cows come home LOL.
I will give the best customer service available and answer you ANY DAY ANY TIME even SUNDAY'S.


I am not getting emails (YET) from anyone asking these questions or asking why their stuff is taking so long. I am just trying to let everyone know what's going on with timelines and deliveries. Christmas is around the corner and don't want anyone who is expecting to order and give as a gift to be disappointed and not have my stuff arrive on time.

If you want your stuff for Christmas order up asap!! I'm at the point right now where I can still get you your stuff in time but that window is closing fast!!

Thanks Everyone for the continued support Happy Holidays!!!
  #2  
Old 12-15-2011, 05:47 PM
Black Ops Auto Works's Avatar
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Join Date: Jan 2010
Location: Mass.
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Black Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond reputeBlack Ops Auto Works has a reputation beyond repute
Re: Shipping times ?'s and answers.

First post updated with time lines.
We are completely swamped and only have the rest of this week and next to get stuff out for Christmas! We will be closed on Dec 23rd to Jan 3rd Production will continue but nothing will ship until we return on the 3rd.
 

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