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-   -   WK2 Testdrive/Ordering Experience (http://www.jeepgarage.org/f73/wk2-testdrive-ordering-experience-10893.html)

whatevrworks 07-08-2010 06:19 AM

WK2 Testdrive/Ordering Experience
 
New registered user but have been reading for awhile figured I would post this.

I test drove the '11 Limited 4x4, 5.7L, luxury II, back on the first of July. The dealer that had it was the only one in Northern Virginia that had one on the lot they claim because they were "a high volume dealer". Apparently they drove one down from the training session they had at Fedex Field in Maryland a couple days before.

So as you have read from all the magazine reviews it is a fantastic vehicle. I had to test drive with a chaperone from the dealer (I hate those places, there are not many around here that require it but I wont buy from those that do). But he suggested I go down some rougher roads and try out the suspension and punch the 5.7 a few times. So I did. Great ride. I would have probably bought on the spot but they were completely unwilling to move on the price.

I called around to about 12 area dealerships (believe it or not there are more than that within 50 miles of my house). No one else had them on the lot but said they had on order. Most were unwilling to order saying they had some on the way and if I could just wait until those came in . . . . Those that were willing to order the options I wanted would only move about 1000.00 or less in price. There are currently no incentives available and the dealers were claiming that they are "selling at MSRP or above and if you don't take it someone else will so there is no reason to move in price".

So I ended up finding a no BS dealer that was willing to order me one, on the 5th of July I placed a 500.00 deposit and ordered:

-Limited 4x4
-5.7 V8
-Black interior
-Black Exterior
-Class IV towing package
-730 Media Center

Doesn't sound that special but it is amazing how few 5.7s the dealers had on order and almost no black leather interiors (most are the frost color which is tan/brown).

MSRP for the car was 42,540, got it in writing that they will sell for 39,740. Don't know if it is the best deal around but was the best I could find. Also stated that I can have any incentives or rebates that are available at delivery time.


So does anyone know how to track order status? Dealer had no idea on delivery time but said probably 8-12 weeks based on past years experience. I called chrysler and they said even with a VON it takes 7-10 days for them to have it appear in the system.



UPDATE (09 July 2010)

Called customer service today was told VIN number has been assigned, and Status is "Gateline Schedule" "Order Ready for Build". I verified this wording several times with Amy that I spoke with in customer service. She says their system does not show a code such as "BA - Pending Order" or whatever like my build sheet showed from the dealer. According to the www.wk2jeeps.com the terminology they show for build sheets and the codes do not match, but the rep says I can keep checking weekly and that they will have updated notes in their system. Still could not give me an estimated completion date but when I said are we looking at 8 weeks like the dealer said she responded "oh no it should be much less than that, but I can't give you a firm timeframe".
I guess that is progress for only ordering four days ago!

UPDATED 12 JULY 2010

Estimated Ship date of August 2nd!

jeepster23 07-08-2010 06:24 AM

Re: WK2 Testdrive/Ordering Experience
 
Wow I would think at that 39,740 that you got a great price. Most dealers in CT that I have spoken to are holding firm on selling them at MSRP and no less. Hope all goes well and best of luck.

jeepnjeep 07-08-2010 06:41 AM

Re: WK2 Testdrive/Ordering Experience
 
I agree. I think you did pretty well. Best of luck and post those pics when you get it!

S.O.T.I. 07-08-2010 08:12 AM

Re: WK2 Testdrive/Ordering Experience
 
Even with the craptastic economy, I think these things will sell above MSRP, so I think you got a good deal.

Kman09JGC 07-08-2010 08:47 AM

Re: WK2 Testdrive/Ordering Experience
 
Try calling 1-800-992-1997 jeep cust. asst. #. Give them the VON# and they can give you a ballpark of when its going to be built. Once you get the VIN# from the dealer they should be able to give date its going to be built and shipped. With new launch things dont always go as planned.

B.P.O.D 07-08-2010 09:09 AM

Re: WK2 Testdrive/Ordering Experience
 
awesome! congrats!

DJ BoNiOmArIo 07-08-2010 09:45 AM

Re: WK2 Testdrive/Ordering Experience
 
sweet deal

booocoo 07-08-2010 10:26 AM

Re: WK2 Testdrive/Ordering Experience
 
what dealer did you go to in va

whatevrworks 07-08-2010 10:32 AM

Re: WK2 Testdrive/Ordering Experience
 
Test drove at Lustine Jeep/Dodge in Woodbridge, ended up buying at a Maryland dealer about 50 miles from my house. Much better customer service and return phone calls almost immediately not just when they "get around to it". Plus the price break was nice.

barho 07-08-2010 10:50 AM

Re: WK2 Testdrive/Ordering Experience
 
Quote:

Originally Posted by whatevrworks (Post 231842)
Test drove at Lustine Jeep/Dodge in Woodbridge, ended up buying at a Maryland dealer about 50 miles from my house. Much better customer service and return phone calls almost immediately not just when they "get around to it". Plus the price break was nice.

Did you make sure the one you ordered will be coming with the Quadra Lift? I am assuming that you want this feature? If so, better call them up and make sure it will be included. Again, the Quadra Lift is separate from the Select Terrain system. Without Quadra Lift you will not be able to raise and lower the ride height and it is a "late availability" item.

TheNotoriousROB 07-08-2010 11:02 AM

Re: WK2 Testdrive/Ordering Experience
 
I contacted a dealer through Costco. When the sales guy called me from the dealer, he said the Costco program allows you to buy the new Jeep $500 below invoice. That is how I'm ordering mine when they get one in.

whatevrworks 07-08-2010 11:12 AM

Re: WK2 Testdrive/Ordering Experience
 
Quote:

Originally Posted by barho (Post 231859)
Did you make sure the one you ordered will be coming with the Quadra Lift? I am assuming that you want this feature? If so, better call them up and make sure it will be included. Again, the Quadra Lift is separate from the Select Terrain system. Without Quadra Lift you will not be able to raise and lower the ride height and it is a "late availability" item.

Nope didn't get the air lift suspension. I do some serious snow driving a few times a year,and towing and some offroading but nothing that really requires the lift.


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