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-   -   Build Status Tracking (http://www.jeepgarage.org/f73/build-status-tracking-11923.html)

vonk 08-14-2010 08:39 PM

Build Status Tracking
 
When I bought an Audi a few years back, I could click a link that, after sign-in, displayed the complete build status and history of my car, once I entered the VIN# (which it remembered). I'm sure Jeep dealers have that kind of access, but customers seem to be kept in the dark deliberately. Is the manufacturer trying to hide something?

ostroveni 08-14-2010 08:49 PM

Re: Build Status Tracking
 
Quote:

Originally Posted by vonk (Post 252321)
When I bought an Audi a few years back, I could click a link that, after sign-in, displayed the complete build status and history of my car, once I entered the VIN# (which it remembered). I'm sure Jeep dealers have that kind of access, but customers seem to be kept in the dark deliberately. Is the manufacturer trying to hide something?


Good point! What is funny is that if you order jeep merchandise (a few dollars), such tool exist ... however if you order a car (thousands of dollars) it doesn't. Checkout the link for the merchandise order status ... http://www.jeepgoods.ca/help_desk/orderstatus.asp

J13ntv 08-14-2010 10:42 PM

Re: Build Status Tracking
 
Yea no way to track online, even though its probably VERY simple for them to implement some sort of Status update even via e-mail... I bet as the years go on, it will eventually come to terms.

TheNotoriousROB 08-15-2010 08:46 AM

Re: Build Status Tracking
 
Can someone repost the customer service # to check status of orders? I've been searching these threads all morning, and I know it's out there somewhere. I have my VIN, but that's it.
I need to find out if my Overland is being built with Quadra Lift. Thanks.

J13ntv 08-15-2010 09:24 AM

Re: Build Status Tracking
 
800-992-1997

I hit 0 a couple of times and it eventually gets you to a CSR.

Frankie 08-15-2010 09:51 AM

Re: Build Status Tracking
 
Quote:

Originally Posted by TheNotoriousROB (Post 252567)
Can someone repost the customer service # to check status of orders? I've been searching these threads all morning, and I know it's out there somewhere. I have my VIN, but that's it.
I need to find out if my Overland is being built with Quadra Lift. Thanks.

Have you seen this link ... http://www.jeepgarage.org/f73/new-build-status-tracking-by-milous-for-site-supporters-11900.html


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