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-   -   phone call from chrysler? (http://www.jeepgarage.org/f73/phone-call-from-chrysler-12637.html)

dubwarren 09-07-2010 09:01 PM

phone call from chrysler?
 
Is it normal to get a phone call from jeep/chrysler? I got a call today from an ontario canada area code, a guy who said he was from jeep asked me about the overland i just bought, he asked me about the dealer experience and what i thought of the jeep along with a few other questions. Is this normal and if so, does jeep have any people that work out of ontario canada doing surveys?

I just found it strange that the call came from canada and not detroit....

Technosavant 09-07-2010 09:08 PM

Re: phone call from chrysler?
 
Probably from the Canadian subsidiary.

And yes, it's VERY normal nowadays to have a phone call or email after buying a new car (and often after service as well). The manufacturer uses these surveys to judge customer satisfaction and how the dealer is doing. Dealers here often will tell you "We hope everything was great, and if you are contacted, please remember anything but the highest grade is treated by the manufacturer as failing." I don't know if that's true, but I do know that I'm not going to hand out great grades just for kicks; they'll have to earn it (if they've been yanking my chain on my trade, they can forget a good grade).

Milous 09-07-2010 09:18 PM

Re: phone call from chrysler?
 
Quote:

Originally Posted by dubwarren (Post 264502)
Is it normal to get a phone call from jeep/chrysler? ...

I get them from time to time, but they're not usually about a vehicle purchase LOL.

whatevrworks 09-09-2010 05:28 AM

Re: phone call from chrysler?
 
My Dealer called me a few days later to see how everything was and I got a letter in the mail from my sales rep thanking me, but never got a phone call from Chrysler.

Knightrider03m 09-09-2010 09:26 AM

Re: phone call from chrysler?
 
Jeep never called me when I bought my car :(

Marlon_JB2 09-09-2010 11:13 AM

Re: phone call from chrysler?
 
Quote:

Originally Posted by Knightrider03m (Post 265453)
Jeep never called me when I bought my car :(

That's because you keep calling it a car. :lol:

Then again you drive it like one...

CatMan879 09-09-2010 08:35 PM

Re: phone call from chrysler?
 
Me and my wife looked at the WK2 on Monday and on Tuesday they called asking how everything went and all we did was look and test drive

dubwarren 09-09-2010 08:41 PM

Re: phone call from chrysler?
 
Quote:

Originally Posted by GhettoB879 (Post 265835)
Me and my wife looked at the WK2 on Monday and on Tuesday they called asking how everything went and all we did was look and test drive

yet ive owned like 5 jeeps and never heard a peep from them.....that was not normal.

Knightrider03m 09-09-2010 09:23 PM

Re: phone call from chrysler?
 
Quote:

Originally Posted by Marlon_JB2 (Post 265532)
That's because you keep calling it a car. :lol:

Then again you drive it like one...

:lol::lol:

What is does that mean? :confused::lol:

Spoon 09-09-2010 10:03 PM

Re: phone call from chrysler?
 
Quote:

Originally Posted by Knightrider03m (Post 265868)
:lol::lol:

What is does that mean? :confused::lol:

It means it's not a car, it's a SUV and more importantly a Jeep! You want to simplify call it a truck but a car it is not. :rolleyes:

Knightrider03m 09-09-2010 10:14 PM

Re: phone call from chrysler?
 
I was taking about what did he mean by, "I drive it like a car"

nek121328 09-09-2010 10:17 PM

Re: phone call from chrysler?
 
You probably don't get it muddy, etc.


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