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-   -   Bilstein will not honor Warranty: Budget Boost Voids it (http://www.jeepgarage.org/f5/bilstein-will-not-honor-warranty-budget-boost-voids-it-12879.html)

socalwk 09-14-2010 06:27 PM

Bilstein will not honor Warranty: Budget Boost Voids it
 
Just a warning to those who have the budget boost and bilsteins...

So my two rear shocks are leaking...the drivers side more so. I called bilstein and sent them pictures. They saw my rear spacer and asked how much my lift was. I told them 2 inches. Bilstein said that because of my lift the warranty is void. I could have sworn others here have gotten replacements with a 2 inch lift.

I was expecting great service from Bilstein. They were pretty cut and dry about it. I told them that I know of other WK owners with the lift that have gotten replacements under the warranty. I figured out what happens is that instead of contacting Bilstein directly they return the shocks to the place where they bought them. The store then sends them back and Bilsteing replaces them not knowing they came from a lifted WK. Thus the warranty is honored. So much for honesty right!

silver bullit 09-14-2010 06:29 PM

Re: Bilstein will not honor Warranty: Budget Boost Voids it
 
that sucks bro

socalwk 09-14-2010 06:31 PM

Re: Bilstein will not honor Warranty: Budget Boost Voids it
 
Totally...so I guess I'll try for the OME rears for the WK since they are 2 inches longer. Trying to lift this one...no lower...lol.

White Chocolate 09-14-2010 08:03 PM

Re: Bilstein will not honor Warranty: Budget Boost Voids it
 
When I bought shocks and struts for my old cavalier, Monroe voided my warranty because I had lowering springs.

It suckked.

AB Jeepster 09-16-2010 11:08 AM

Re: Bilstein will not honor Warranty: Budget Boost Voids it
 
Perhaps they should put a disclaimer on the box that lets the buyer know if they alter the OEM specs (like lifts or lowering) then the warranty is voided. That would alleviate the hard feelings that seem to be present.


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