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-   -   Order question (http://www.jeepgarage.org/f73/order-question-13621.html)

bpmcgee 10-05-2010 10:21 AM

Order question
 
How long should it take from the dealer placing the order to being able to see a first status -- which I would assume is one of the "B" status codes?

I called the 800 number, and they said they have no record of my order numbers at all, but it could take several weeks. I'm guessing that means they only see "D" codes, etc.

Will the dealer be able to tell me earlier than that if things are delayed?

B

JoeSchmoe007 10-05-2010 12:59 PM

Re: Order question
 
No, they not only see D codes. I recommend calling 800 number a week after you get VON - by this time VIN may already be assigned. I got VIN when it wasn't in D1 yet

rdalcanto 10-05-2010 01:22 PM

Re: Order question
 
I ordered more than two weeks ago. I'm in C status. I called jeep yesterday and gave them my VON. They don't see it yet in their system. They said it could take another week....

bpmcgee 10-05-2010 01:37 PM

Re: Order question
 
Quote:

Originally Posted by rdalcanto (Post 279681)
I ordered more than two weeks ago. I'm in C status. I called jeep yesterday and gave them my VON. They don't see it yet in their system. They said it could take another week....


How do you know you're in "C" status? Through the dealer?

parker 10-05-2010 01:57 PM

Re: Order question
 
I ordered on 9/29/2010. I called with the VON today at 1-800 number. They gave me my VIN and said it was in D1 status.

dmlovela 10-05-2010 04:08 PM

Re: Order question
 
Ordered Overland Hemi 4x4 Blk/Saddle 9/20/10

No VIN as of today.

2011JGC 10-05-2010 04:27 PM

Re: Order question
 
It also depends if the dealer has an allocation(s) for the vehicle you ordered. If the dealer does have an allocation it will be scheduled sooner rather than later.

Giants1 10-05-2010 04:41 PM

Re: Order question
 
What is the 1-800 number?

JoeSchmoe007 10-05-2010 04:48 PM

Re: Order question
 
800-992-1997

Giants1 10-05-2010 04:56 PM

Re: Order question
 
Thanks

parker 10-05-2010 05:32 PM

Re: Order question
 
Quote:

Originally Posted by 2011JGC (Post 279766)
It also depends if the dealer has an allocation(s) for the vehicle you ordered. If the dealer does have an allocation it will be scheduled sooner rather than later.

This may figure heavily. I traveled to a dealer 30 miles away. He's out in the country, over 50 miles out of Atlanta. They hardly ever order their entire allocation due to location, except for trucks. He said that they almost never order anything nicer than a Laredo unless it's a special order, and they have few of those. He's been a dealer for over 25 years and this is where I always do business for Dodge and Jeep products. Their price cannot be beat in this area.

unibrain 10-05-2010 07:02 PM

Re: Order question
 
Quote:

Originally Posted by JoeSchmoe007 (Post 279771)
800-992-1997

press 6-2-1-2 to get to an operator

Sometime they can help, other times they cannot find any information with the VON or the VIN.


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