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-   -   Order change? (http://www.jeepgarage.org/f73/order-change-13760.html)

jpro 10-08-2010 09:11 PM

Order change?
 
I ordered an Overland Hemi with ORAII on 9/23. It's status is D with a VIN assigned by no date. I called the dealer to make a change. I'd really like the 20" wheels, so I figured I'd cancel the ORAII and just put on skid plates later.

They told me too late, can't do it. I'm not upset at all. Small issue. If I missed the boat I missed the boat. I'll be stoked to get my vehicle in a month hopefully.

But, I have to wonder. Is that right? Should I be able to make the change at this point? Were they blowing me off to avoid any extra work?

Just curious what you all on the forum thought.

jrb1 10-08-2010 09:32 PM

Re: Order change?
 
My understanding is that once you get into C status it is too late for the dealer to make changes. Their computer system will not allow it. I was able to make a change while in C status only because my dealer was able to get his factory rep to initiate the change. Finally, my dealer told me he has been around a long time and it has always been that once you hit D status it is too late to make changes. He was surprised that he could not make a change via his system when the vehicle was in C status.

darjrog 10-09-2010 12:56 PM

Re: Order change?
 
I was able to change my order 2 weeks after it was submitted. Changed from the V8 to the V6. I hope I don't regret this decision.

Steeler 10-10-2010 07:01 AM

Re: Order change?
 
If the dealer wants to do it, it can be done. I changed the order on my Challenger many times. The last when it was in D status.


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