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JF_Inferno 02-08-2011 09:56 AM

Ordered 01/31- VON# ?
Morning boys, I ordered my Overland on 01/31 and have yet to receive a Vehicle Order Number. How long does that take? To me I would think that number would be given as soon as the order is accepted by Chrysler/Jeep. I emailed my dealership last night and this is what I received in response:

I donít have a von yet. It will be next be during the order run. Iíll e-mail you asap.

Aside from his grammar/typo issue, am I to assume my jeep hasn't actually been ordered yet? :mad:
As I'm posting this I'm getting more pissed...I'm going to respond to them with "please tell me you have submitted my order and if not...what is the reason for delay?"

mjw930 02-08-2011 10:40 AM

Re: Ordered 01/31- VON# ?
I'm 99.999% sure the VON is created when the order is placed through the Chrysler system. He may be confusing the VIN, which doesn't get assigned until it is in D status meaning they have a general idea when it will get scheduled for production.

Forget the acronym and simple as for the Vehicle Order Number.......

AAAA 02-08-2011 11:18 AM

Re: Ordered 01/31- VON# ?
Your salesperson can tell you the status at any point by checking on his computer. I ordered my Limitted on Jan. 7 and it was supposedly shipped on Feb. 4. He showed me the window sticker on his screen. It had my name on it.

JP49 02-08-2011 12:08 PM

Re: Ordered 01/31- VON# ?
I placed my order for JGC OS 1/19/11.. have not received any word since. I guess I am just confused about the confusion.. Ha!

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