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-   -   730RER Screen Dead Pixel Line (http://www.jeepgarage.org/f107/730rer-screen-dead-pixel-line-22823.html)

pbm317 05-05-2011 09:49 PM

730RER Screen Dead Pixel Line
 
Has anyone else had this?

I have a horizontal black line across the screen like a row of dead pixels. I've had my Grand Cherokee for a little over a month and this just happened within the last week.

I emailed my dealer to see what we can do. I'm assuming it's covered under warranty. Maybe they'll upgrade me to the RHR.

Technosavant 05-06-2011 04:09 PM

Re: 730RER Screen Dead Pixel Line
 
Should be covered under warranty; sounds like a defective display. It will likely result in a new unit, but it's anybody's guess as to whether it will be a RER or RHR... keep us posted.

pbm317 05-07-2011 10:08 PM

Re: 730RER Screen Dead Pixel Line
 
They're replacing the headunit. I should know within a few weeks.

pbm317 06-12-2011 10:41 AM

Re: 730RER Screen Dead Pixel Line
 
They replaced with another RER unit. Oh well! I'm happy it's fixed, as overall I've been quite happy with the unit itself.

1200RT-P 06-12-2011 01:03 PM

Re: 730RER Screen Dead Pixel Line
 
good to hear it was taken of. how long did they need the car?

Technosavant 06-12-2011 04:17 PM

Re: 730RER Screen Dead Pixel Line
 
Quote:

Originally Posted by pbm317 (Post 429367)
They replaced with another RER unit. Oh well! I'm happy it's fixed, as overall I've been quite happy with the unit itself.

Sounds good; I would have been surprised if you'd have received a RHR. Swapping those units is more than a simple head unit swap thanks to the wiring differences in the center console/armrest.

pbm317 06-12-2011 07:57 PM

Re: 730RER Screen Dead Pixel Line
 
Quote:

Originally Posted by 1200RT-P (Post 429458)
good to hear it was taken of. how long did they need the car?

I think it was like 30 minutes. Pretty quick in my opinion.


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