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-   -   Diablosport Customer Service - Trinity (http://www.jeepgarage.org/f62/diablosport-customer-service-trinity-26461.html)

08Hemi 07-31-2011 09:02 PM

Diablosport Customer Service - Trinity
 
I love my Trinity, but their customer service and communication has been horrific. Again, love my digi gauges and trouble code monitoring...among a lot of other things...but they need some R&D and communication ASAP

Here is a post made in the WK forum asking for assistance...please post your feedback and any thoughts you may has as to how and get this fixed :thumbsup:

http://www.jeepgarage.org/showthread...726#post457726

Quote:

What has been you experience updating your tire size with the DS Trinity. I have an 08wk 2wd and for over a year now they have not fixed this issue. I was told at time of purchase that the issue was with the 05's and that the 08' would have no problem updating to new rolling diameter. Yes I know it is not that far off, but still this is a function I purchased. Please let me know if you have had a similar problem and what you are doing about it...JG unite!! :slapfight:



Here is my response to Diablosport after over a year of trying to be able to update my tires...

Quote:

well I updated my trinity with the dcx gas update, and already had the most recent u7137 update...and still NO DICE! I tried with the full tune install, and the quick adjustment...both time I press apply it says "unable to update tire size"

Please HELP!!!!!!!!

I would prefer that someone tell me this is unlikely to occur or there is a fix to this. I bought this unit solely to update my performance, monitor various parameters via lcd screen and gauge-layouts and update my tire size. It was promoted as having that capability for a long time before my purchase and now has been over a year since I bought my trinity and still has not been fixed... after 3 times being told the problem is gone on this forum and to update my trinity. Please provide some insight. Sorry for the lengthy email, it is just frustrating

and here are the links to DS forum that I have been inquiring as well :eek:

http://diablosport.com/index.php?nam...wtopic&t=27835

http://diablosport.com/index.php?nam...wtopic&t=25557


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