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-   -   No AUX video/audio input back of center console (http://www.jeepgarage.org/f155/no-aux-video-audio-input-back-of-center-console-26556.html)

Slippy 08-02-2011 07:12 PM

No AUX video/audio input back of center console
 
So, I just purchased my new Summit with the VES. After looking at the different features for the last few days, I noticed no AUX video/audio inputs to the back of the center console. I have been looking into why, and I have found nothing. I have the 730N RHR, and everything else is as advertised. I did notice on the forum that a previous post in May had the same issue, but no reasons as to why. I think my jeep has a console that would normally be with the open view option. Thus, no VES. Have any of you heard anything? I plan to contact dealer tomorrow.

ENFORCER 08-02-2011 09:50 PM

Re: No AUX video/audio input back of center console
 
I seem to remember that this feature only came with cars fitted with the rear DVD.

Slippy 08-02-2011 10:17 PM

Re: No AUX video/audio input back of center console
 
That is what I have. I have the selectable options on my 730 and the rear dvd (VES). I really think they installed the wrong console plate to my vehicle. After looking at the parts manual, they make like 20 different versions.

Slippy 08-03-2011 05:55 PM

Re: No AUX video/audio input back of center console
 
Update: Waiting to here from Dealership. The parts specialist and the sales rep had never heard of this kind of problem before. I should be hearing from them by COB tomorrow.

Slippy 08-05-2011 06:51 PM

Re: No AUX video/audio input back of center console
 
Update, as you can tell the dealership has not called me back yet. I will be calling jeep customer care tom.

hx45107 08-21-2011 11:58 PM

Re: No AUX video/audio input back of center console
 
I just purchased a 2011 summit with rear ves and it has not pors either. It was saturday a week ago, but my wife took off for Louisiana that day and I just saw it is not there tonight. did you find out anything?

Slippy 08-23-2011 08:29 PM

Re: No AUX video/audio input back of center console
 
I am currently involved with jeep customer service. The dealership could not find an answer. Jeep has started a case and are looking into it. I noticed a walkaround on youtube about a summit with VES and it didnt have any jacks either. I would let your dealership know and if you dont hear back in a week then call jeep customer service to start a case. They have been really good in calling and letting me know where they are in finding a solution. I will let you know about a fix when I know.

Snipe315 08-25-2011 12:31 AM

Re: No AUX video/audio input back of center console
 
I also have the 730N along with the Rear DVD Entertainment System. At first I thought I also didn't have the rear RCA jacks. But then I looked more carefully and found they were there, just positioned at the very TOP of the Rear center console (where it is hard to see them).

Slippy 08-25-2011 06:29 PM

Re: No AUX video/audio input back of center console
 
Can u post a pick? Plus, do u have a summit? I think this is only affecting the summit model.

Slippy 09-01-2011 08:52 PM

Re: No AUX video/audio input back of center console
 
Just contacted by the dealership, and they said I should have the AUX jacks. The problem has been proposed to the jeep engineers. More to follow.

hx45107 09-15-2011 11:49 PM

Re: No AUX video/audio input back of center console
 
Please keep us updated, our dealership was pretty much useless in handling this and has just stopped calling.

Slippy 09-26-2011 06:47 PM

Re: No AUX video/audio input back of center console
 
Sorry it has taken so long for an update...was out of town but the dealership called a couple weeks ago and said it was in the hands of the engineers. I got a call today and the dealership has been given the go ahead to order the parts. Once th dealership gets the new console faceplate to include the wiring, they will call to set up an appointment. Ill post again once the install is complete. So far it looks like problem solved :)


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