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-   -   Chrysler Customer Service-- e-mail response time? (http://www.jeepgarage.org/f107/chrysler-customer-service-e-mail-response-time-27900.html)

rovinrail 08-31-2011 11:06 AM

Chrysler Customer Service-- e-mail response time?
 
So... I sent in a query, using the Jeep Owner's site, to Chrysler Customer Care on the 24th. (about any legit way to get European maps loaded on my 430N).

How long is reasonable to wait before I should expect a response?

I received only the intial, automated response on the 24th, and it's been radio silence since. I don't like to badger people (I know I hate it when folks annoy me too early), but am wondering at what point I should start calling if I haven't heard back.


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