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-   -   Cracked door glass (http://www.jeepgarage.org/f73/cracked-door-glass-33887.html)

ebank127 01-11-2012 09:50 AM

Cracked door glass
 
Has anyone had the glass in the front passenger door just crack? Mine seems to have cracked for no reason. The crack appears to start down in the door and runs up to almost the top of the glass. I can't feel the crack as it appears to be between the two peices of glass (Laminated). Does this sound like a defect? Should I speak to the dealer?

2011 Grand Cherokee Larado X

AAAA 01-11-2012 01:25 PM

Re: Cracked door glass
 
Duh, yeh it does sound like a defect.

ooja3k 01-11-2012 02:49 PM

Re: Cracked door glass
 
Door window glass is tempered and cannot crack without completely shattering.

If there is an internal film between 2 pieces of tempered glass then that is different.

BobsWK2 01-11-2012 04:41 PM

Re: Cracked door glass
 
Quote:

Originally Posted by ooja3k (Post 550513)
Door window glass is tempered and cannot crack without completely shattering.

If there is an internal film between 2 pieces of tempered glass then that is different.

The front door windows and Command View sunroof are laminated just like the windshield for noise reduction. So if it did break, it wouldn't shatter like most automotive window glass.

jeep2011 01-11-2012 06:44 PM

Re: Cracked door glass
 
You'll have a hard time proving it is it is a defect. My father owns a glass business and glass has never broken without an event or stress on the glass. Hopefully they can determine it was the glass support that case the crack and replace it. Otherwise you are looking at $400+ for that piece since it is laminated. A regular (non laminated) door glass would be $125.

Make them run their fingers on the inside and outside showing them there was no strike and be persistent it is a defect that caused it.


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