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mm1964 04-16-2012 06:34 AM

Paint issues and windscreen issues
I will try and get some photos of these issues but any suggestions on how I or if I should have these issues addressed by the dealer.

Picked up my Mineral Grey GC Overland last Tuesday. A fantastic feeling seeing it for the first time. We checked the car over and it all looked perfect (except for the missing tow eyes at the front and the inconsistent information we received from the dealer regarding them).

PAINT issue - Mineral Grey
There are THREE seperate paint blemishes that appear under direct sunlight only. Each one is slightly smaller than the size of my hand. Initially I thought they were repairs (ie looked like they have sanded the area and taken off too much) and maybe they are but I read elsewhere similarly described paint issues that are to do with the suction cups used on the production line!

Two of these marks are near each other on the upper areas of the front guard (Australian passenger side) and the other is on upper area of the rear door (passenger side).

The thought of having a new car and having to have panels resprayed is close to out of the question but these marks standout like a sore thumb under direct sunlight but not a thing out of the sunlight no matter how hard one looks.

GLASS issues:

Driving home the first time last Tuesday I thought what a crap job the dealer did on cleaning the windows. There were water marks all over the windscreen (as if it was hosed and left to dry under a hot sun). After a couple of days I couldn't stand it any longer and used the washer/wipers and noticed they did little to remove the marks. Also inside, all glass (sunroof included) had that look of not being cleaned for weeks.

Over the weekend (Saturday) I again couldn't stand looking through any of this glass and grabbed some household glass and mirror cleaner. I could tell it just wasn't do a great job but better than what it was.

Returning from work today I noticed all the glass looked like it hadn't been cleaned in ages! I used the wipers/washers on the windscreen and noticed the existing water marks remained all over the windscreen (as if it was hosed and left to dry under a hot sun) !!!

Got home and used some hot water and metho on the windscreen inside and out (keeping it away from the paint). Not only do the water marks remain but I also noticed a number of strange blemishes in the windscreen. They look similiar to the effect you get when labels or window tinting hasn't been applied correctly.

I'm also not 100% sure the windscreen and other inside glass areas came out clean either. While cleaning them (inside), it looks like there is residual from something left behind on the glass. On one there were a number of clear circles (maybe suction cup marks) that appear when wet but disappear when dry.

I will try and get some photos of all the issues but does anyone have issues similar to what I am describing.

Is this normal in a Jeep vehicle?

Every other new car I have had, has had crystal clear glass throughout it especially the windscreen.

If it wasn't for these it is fantastic and better than expected.

Mendo 04-16-2012 07:49 AM

Re: Paint issues and windscreen issues
There is definitely a known issue with the windscreen. There is a previous post of a few people in the US affected by it. I can't remember the resolution. I tried to find the posts but struggling to find it on the iPhone. I'll try to find the posts when back on a laptop.

There are also posts about paint problems. I'd definitely approach the dealer to get their opinion.

Oz_diesel 04-16-2012 09:07 AM

Re: Paint issues and windscreen issues
If on the inside of the window the cause could be from plastic fumes coming off the new interior.

Justal13 04-16-2012 04:41 PM

Re: Paint issues and windscreen issues
The paint is a known issue, there is a US TSB for it - but all they do is buff your paint.

I also have the mineral grey. It does look a little "blotchey" in direct sunlight. I have to say that it gets better as the paint "ages" - after a few months in the sun. My worst spot was in the front of the hood - about 25-30 cm from the front edge. I had 3M clear chip protection film added to the front of my hood and fenders (about 50-60 cm back in the middle) and the problem pretty much disappeared in those areas.

Personnally, I will live with the issue rather than risk a respray on a new vehicle that could end up worst than the original problem.

Some US owners have success with using a clay bar on both the paint and windows for the issues you describe.

If you are interested in US TSB's, here are a few links. Best luck.

Everything about your GC:

All TSB's and Recalls:

Paint TSB:

Mendo 04-17-2012 02:51 AM

Re: Paint issues and windscreen issues
Found it.

they replaced the screen

ekarabad 04-17-2012 07:27 AM

Re: Paint issues and windscreen issues
Picked up the Jeep yesterday from the dealer after having the bonnet resprayed by a local paint shop they use. Mine is also mineral grey but the defect was a dark streak that was more visible in shade. I understand your reluctance to have a new car painted, I finally decided to get it done as I could not stand seeing an obvious defect on a new car. The paint shop has done an excellent job, impossible to pick from the rest of the car, but I guess the real test will be how it ages compared to factory paint.

mm1964 04-17-2012 08:00 PM

Re: Paint issues and windscreen issues
Thanks for the replies and the links given so far guys. It has only been one week of having this car but christ they are wonderful to drive...hopefully that's not just because I came from a Nissan Xtrail.

With the crap weather in Sydney at the moment I haven't been able to get any photos of the issues and as such it is also pointless taking it to the dealer to see what they will do if anything.

At the moment, the thought of surrendering a new vehicle I just got after such a long wait to have a respray to 2 panels (front guard and rear passenger door) is not something I can decide on lightly. Especially where there's more chance of detecting the differences between it and the factory painted front passenger door and rear guard.

Oh and sorry about the long spool I started this thread with.

allypally 04-17-2012 09:38 PM

Re: Paint issues and windscreen issues
It might be worth your taking your car to the place below for an opinion.
They detailed my last car when new, and the difference they made to the paintwork was fantastic.

Beerenton 04-18-2012 03:52 AM

Re: Paint issues and windscreen issues
Hey my last car was an X-Trail, had it for 7.5 years and loved it! ;) Great little car and very capable.

Sold it for just under half what I paid new too... Not sure I can expect similar retained value from the Jeep...

mm1964 04-18-2012 04:35 AM

Re: Paint issues and windscreen issues

Originally Posted by allypally (Post 614788)
It might be worth your taking your car to the place below for an opinion.
They detailed my last car when new, and the difference they made to the paintwork was fantastic.

Petersham...10 mins from work and 10 mins from home so I may just do that. Thanks.

mm1964 05-10-2012 04:10 AM

Re: Paint issues and windscreen issues
Finally got a chance to photograph one of the paint issues. This is the one on the front guard and there is an identical 1 or 2 on the rear door. At times they are near impossible to find and at other times that simply can't be missed.

Detailer recommended above, that a respray would be worse and I should request that the panel and rear door be replaced with factory sprayed panels. He stated no respray would be equivilant and the same as that of the factory spray job. And the differences would be noticeable do to panels (front passenger door and rear quarter panel) either side of the resprays.

Have notified the dealer but not yet taken it in to see what can be done.

And it circled


And circled

mm1964 05-10-2012 04:19 AM

Re: Paint issues and windscreen issues
4 Attachment(s)
Just realised how you get pics in the post.

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