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viking757 09-20-2012 11:54 AM

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Well thank god there is a SRT hotline. I sent my jeep in for warranty work and the stealer not only could not find the rattling noise my jeep is making at idle but upon replacing my front diff isolator bushings they scratched the hell out of one of my freshly painted calipers! I was furious, the service director tried offering me a free detail(ya right). I contacted their GM and also the SRT hotline. I will be curious as to see where this leads...

Relwarc 09-20-2012 12:06 PM

Re: Heated!!!
anyone wrenching on the Jeep would have known they were going to scratch the paint. They HAD to see that. That's just being a D-bag. someone who hates their life and wants to poo on what you have.

I'd find the guy who did the wrenching and let him have it, then go after the dealer for the repair cost.

downstate 09-20-2012 01:37 PM

Re: Heated!!!
Amateur hour at the dealership. I've had things like this happen to my SRT too, so know you are not alone in putting trust in someone to work on your vehicle and in turn they scratch the shit out of your paint. :(

bill38jeep 09-20-2012 01:52 PM

Re: Heated!!!
...and that's why I don't go to the stealership anymore.

viking757 09-20-2012 02:55 PM

Re: Heated!!!
Trust me last place I want to go is the stealership but when it's warranty work and I don't have to pay anything its worth it most of the time. This time it wasn't. In better news I talked to the Koon's GM they will be media blasting and spraying all 4 calipers so there is no variation in the paints colors. I will make sure it's done correctly...

viking757 09-25-2012 09:45 PM

Re: Heated!!!
Well tomorrow it goes in to get this all patched up. When I get the jeep back ill be inspecting it with a damn microscope!

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