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fwdjeep 02-18-2013 11:27 PM

Service costs grand cherokee
Have just completed a ring around to jeep dealers around South East Queensland Australia

10,000k service on MY13 2012 Grand Cheokee limited 3.0 diesel

Boy what a suprise i got the prices for the service seems to be who can charge the most

Salters moorooka
Quoted $600.00 oil used Castrol syn
When questioned on this oil was told this was dealer only oil and can't be purchased by customers

North star kippa ring
$521.69 oil used No idea either did not know or did not want to tell me
When i challened the price she immediatly said they could do a 10% discount
So first price is mugs price

Garry crick jeep noosaville
Whats your registration number
Whats your name and contact details
Too busy now ring back

Sunco motors Maroochydore

No one in the service dept to answer the phone

Alibion Jeep
$480.00 useing Castrol syn
Best price so far

So far NOT impressed with the response
Most had no idea and no customer service what so ever

zlartibartfast 02-19-2013 11:30 PM

Re: Service costs grand cherokee
I fear the same thing may happen here - inadequate dealer support for the diesel owners

fortitudo in numeris - singulos dies est valebat

fwdjeep 02-20-2013 09:54 PM

Re: Service costs grand cherokee
Not just diesel owners all owner
Just no customer service
Big rip off

They charge what they can get away witih

fwdjeep 02-26-2013 01:10 AM

Re: Service costs grand cherokee
1 Attachment(s)
So more checking to day - this time via CASTROL Australia
They have now given me the details of the so called Dealer Only oil and Yes we can buy it if you want - minimum 20 lt drums only.

Its Castrol EDGE Professional OE-X5W-30W oil

copy of the tech sheet attached if i can work it out to do it.'. For me I don't like it and will use Mobile 1 full syn or other

dingo62 03-09-2013 09:37 PM

Re: Service costs grand cherokee
I have a 2010 WH GRAND CHEROKEE CRD LIMITED and live in Adealide
Asked 2 dealers what cost was a 80K serivece was
one north of adealide cume out with Around $850.00
One East of town come up with $ 400.00
both incules oils and filter
big diffence for the same thing

GCUK 03-14-2013 09:00 AM

Re: Service costs grand cherokee
Sadly this seems true for all main dealers for all the vehicles. I own Jeep/ford/Audi/Ducati. With all my stuff (I buy used) I seek out a good Independant guy I can trust, got a good back street guy at the moment, or do it myself !

jzwalleye 08-11-2013 02:36 PM

Re: Service costs grand cherokee
Those prices seem high to me!

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