Jeep Garage  - Jeep Forum

Jeep Garage - Jeep Forum (http://www.jeepgarage.org/forums.php)
-   Grand Cherokee - WK2 - (http://www.jeepgarage.org/f73/)
-   -   Ordering 2014--- being told I can't. (http://www.jeepgarage.org/f73/ordering-2014-being-told-i-cant-59107.html)

Sudbury78 04-27-2013 01:51 PM

Ordering 2014--- being told I can't.
 
Hey guys: I had ordered a white summit or so I thought 2 weeks ago. I had seen a granite overland on the road and wanted to change the colors. So I went in 8 days ago to let me salesperson know. He claims he didn't put in order for white knowing I would change my mind ( did for the 2011 haha). Well, I called yesterday to confirm order went in and he said he can't order one until mid may, based on when the next allotment would be allowed. Does this make sense??

I would be greatly curious if any of you had run into this very recently and or know this is something that happens every model year? I'm really disappointed I have to wait another 3 weeks to even submit an order.

But appreciate lots of you posting pictures of granite before I saw one live!!!

amc2002 04-27-2013 01:54 PM

Re: Ordering 2014--- being told I can't.
 
He didn't order it in two weeks because he knew you'd change your mind? Really?

I would try another dealer if you can.

Milous 04-27-2013 01:55 PM

Re: Ordering 2014--- being told I can't.
 
Ordering will re-open on May 7th.

bill_de 04-27-2013 01:58 PM

Re: Ordering 2014--- being told I can't.
 
Quote:

Originally Posted by amc2002 (Post 812682)
He didn't order it in two weeks because he knew you'd change your mind? Really?

I would try another dealer if you can.

Sounds like a salesman who knows his customer. :lol:



---

Sudbury78 04-27-2013 02:09 PM

Re: Ordering 2014--- being told I can't.
 
Quote:

Originally Posted by Milous (Post 812683)
Ordering will re-open on May 7th.

Hey milous is thus confirmed? Also, when was the current order window shut down? I told him and he confirmed on April 19 my new color. Could he have fit the order in? Thx

Milous 04-27-2013 02:53 PM

Re: Ordering 2014--- being told I can't.
 
Quote:

Originally Posted by Sudbury78 (Post 812689)
Hey milous is thus confirmed? Also, when was the current order window shut down? I told him and he confirmed on April 19 my new color. Could he have fit the order in? Thx

Yes, May 7th. Order banks are opened near the beginning of each month. When enough orders are received for plant capacity the banks are closed until the next month (new allocation period). The "close date" varies every month and I have no way to go back and check when they were closed for April. And they don't close all at once, meaning Laredo, Limited, Overland etc. can all close at different times, as they fill up.

SnoFire 04-27-2013 02:56 PM

He should be able to put in a sold order at anything. Alotments would be for the dealer to have on hand. That is what a few dealers told me.

Milous 04-27-2013 03:08 PM

Re: Ordering 2014--- being told I can't.
 
Quote:

Originally Posted by SnoFire (Post 812713)
He should be able to put in a sold order at anything. Alotments would be for the dealer to have on hand. That is what a few dealers told me.

When scheduling for the month has reached capacity, orders cannot be placed with the factory, sold vehicles or otherwise.

SnoFire 04-27-2013 03:23 PM

Quote:

Originally Posted by Milous (Post 812722)
When scheduling for the month has reached capacity, orders cannot be placed with the factory, sold vehicles or otherwise.

I Gotcha!

bill_de 04-27-2013 03:26 PM

Re: Ordering 2014--- being told I can't.
 
Could they have altered a vehicle that was ordered for inventory to match what the customer wanted?

Maybe they wouldn't want to for a customer who can't decide. :lol:


---

Milous 04-27-2013 03:37 PM

Re: Ordering 2014--- being told I can't.
 
Dealers are able to "monitor" the order banks as allocation fills up during the month. As seen in the example below, "Green" means ordering is wide open. "Yellow" means orders are starting to fill up, and "Red" means orders are filled to capacity.

http://www.wk2jeeps.com/misc/temp/allocation_01.jpg

Sudbury78 04-27-2013 03:41 PM

Re: Ordering 2014--- being told I can't.
 
Milous, when was that printed??? Are you able to tell me if the 45-60 day estimate if order to delivery is still a good number if order was placed on may 7?


All times are GMT -5. The time now is 04:33 PM.

Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community