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Willx 06-24-2013 07:08 PM

UConnect 13.19.0 - Unofficial
2 Attachment(s)
Updated: July 12th 2013 @ 9:17am EST

Due to some issues with complaints filed with Mega we have needed to move the software to our Premium Member section. I have left all of the information below for reference should you need to visit your dealer.

I have labeled this as an Unofficial release simply because I do not act as a representative of the provider of the software. I will as usual also caution you that you should *Use this at your own risk* and if you are more comfortable you may visit your Local Dealer and Reference STAR Case # S1308000211 and your dealer will load the software under warranty.

You must know the option code of your radio in order to get the correct update. The following fixes are in this update and specifically in speaking with a team of Sirius Radio engineers deals with some problems that have been reported in the Grand Cherokee. There has been site visits by Sirius XM to dealers in order to verify the Sirius Radio fixes.

Thanks to Milous for providing the fix list:

Primary Enhancements:
Corrects screen wording errors
Corrects HD default to "on" at startup
Navigation performance enhancements
Improved radio response times
Corrects battery drain due to failed radio registration
Corrects Voice recognition would not start correctly
Improved HD radio seek
Corrects Driver’s memory function causes SiriusXM failure
Improved SiriusXM Performance
Corrects radio heated seat controls
System stability improvements
Corrects for “please insert USB” at boot mode
Improved user experience at high ambient temperature
Prevents GPS module failure

Other Fixes:
Corrects loss of vehicle navigation location
Corrects incorrect compass direction
Fixes Lockup and or Shutdown of Touch Screen (RA3/RA4)
Additional behaviour updates directly from customer feedback

*** I have not verified if this has any impact on the Remote Start A/C issues and was told "not likely but not sure" ***

This will be my last post of unreleased software openly to JeepGarage, any future software releases including for other radios etc. will be available to JeepGarage supporters only. If there are Premium Members currently of JeepGarage that are also RAM owners I have posted the 2013 RAM instructions in a Premium Members thread. This is a great community and I personally know that these communities require support. This is my little way of a soft nudge to encourage that.

Unlike the prior release this is universal to either a MAC or PC as it is the RAW file. The instructions will seem very familiar to others who did 13.15.4 but you will see the file is not zipped in this case. Please read and follow the instructions I do not want to answer questions for things listed in the instructions. Please make sure to use a BLANK USB STICK. If you used this stick for the other update MAKE SURE YOU DELETE everything on the stick including the LOG file. I know this update will fit on a smaller memory stick.... DO NOT DO THIS, follow the instructions 1GB is the minimum and there is a reason as there is read/write during the update procedure.

Lastly when you read the instructions you will see that this is a customer authorized update. IF the update fails you can take it to your dealer and please know THIS WILL NOT FIX HARDWARE ISSUES. If there is a hardware issue with your radio this won't fix it and you will still need to have your radio looked at by a CDJ Dealer. I have noted that this fixes Freezing and Restarts of the Touch Screen HOWEVER I also know there were a small number of radios with hardware problems that this update will not fix but if you have these issues it is certainly what the dealer will attempt prior to any radio replacement being ordered.

*** Software Upgrades have been posted to the Premium Members section ***


-You may notice in the update process or after the update that "APPS" and or "SETTINGS" are interchangeable. Post update a "Registered" system will revert back to "APPS" once connected for a period of time.
-Shortly after the update is completed on an activated radio it is possible there may be a restart of your system separate from the update as APPS reconnect and or update.
-There appears to be a number of performance updates including to the FOBs detection and association. If you see unusual changes in presets on your radio, check which fob you are using.
-Not all fixes and or upgrades to the software are listed specifically. If you have a concern with a functionality of your radio it may have been addressed but not listed here.

silvermax04 06-24-2013 09:15 PM

Re: UConnect 13.19.0 - Unofficial
Thanks for the file. I did the update tonight will check things out on the way to work tomorrow. At first look it seemed quicker snappier between screens.

peejym 06-24-2013 09:29 PM

Thanks for starting a new one The old thread was getting long.

nachojeep 06-24-2013 09:39 PM

Re: UConnect 13.19.0 - Unofficial
I had problems 2 days after getting my 14 overland. I had the dealer check it out and they "thought" they fixed it (lock-up, restarts, black screen, loss of function control). I received a call 4 days ago from the dealer saying they had the update. Uconnect service on the phone said there was no update!

I was having problems within 1 hour of drive time, and sometimes as soon as 2-3 minutes after startup. I had a 1:15 ride home from the dealership without the prior issues and definitely a more responsive system. Only problem was my phone (android) wasnt connecting. Prior to the update, I had no phone issues. (I will delete and reconnect my phone tomorrow).

wbferrara 06-24-2013 11:19 PM

Re: UConnect 13.19.0 - Unofficial
Just finished the update. The file download was less than 10 minutes using Chrome on a Mac. In car update went quickly for all 12 modules. Brief check showed all settings and favorites retained. Road test tomorrow!
Thanks team :)

Sudbury78 06-24-2013 11:37 PM

Look forward to seeing results.

Sent from my SCH-I605 using Tapatalk 2

justice37 06-24-2013 11:41 PM

Re: UConnect 13.19.0 - Unofficial
Just finished and 20 mininute test drive. no issue yet.1. The touch screen is more accurate. 2. Navigation is way faster. 3. "Off road recalculation" displays in a instrument panel when recalculating route. ** Important Tip ** use a quality USB drive. if you have two or more USB drive, copy and prepare extra USB drive. If you fail during the update, you must finish the update procedure using another USB drive at the time. First time I use very cheap 1GB USB, update fail and Uconnect/3G is disable and no GPS clock. I tried with Sandisk 2GB USB drive, the update procedure is two~three times faster and everything is fine.

Sudbury78 06-25-2013 12:14 AM

I'm more curious to see if this will make the messaging portion work as advertised. My messaging feature is sporadic at best.

Sent from my SCH-I605 using Tapatalk 2

gigi_boy_156 06-25-2013 12:50 AM


will this update work on a European Car / Navigation or is it especially for US Cars?


jager24 06-25-2013 01:24 AM

Re: UConnect 13.19.0 - Unofficial
After the update I'm able to view text messages from a connected iPhone 5 with iOS 7. Not able to reply or forward.

Willx 06-25-2013 03:50 AM


Originally Posted by gigi_boy_156 (Post 847691)

will this update work on a European Car / Navigation or is it especially for US Cars?


Update is specifically marked NAFTA so it is not intended for export Grand Cherokees, sorry.

f1anatic 06-25-2013 06:13 AM

Re: UConnect 13.19.0 - Unofficial
How much in advance of the official release is this ?

When I go through the official channels and search for an update, I get this:
There are no updates available for your 2014 JEEP GRAND CHEROKEE LIMITED X 4X4 equipped with the Uconnect 8.4AN AM/FM/BT/Access/NAV radio

Is there a reason why it is not available yet on the official release channel? I s this the final release, is it an unofficial Beta or is it Chrysler trying to be Microsoft and generally only provide updates every 2nd Tuesday of the month? I have 13.15.4 loaded up in my Jeep right now.

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