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sterry01 08-04-2013 06:57 AM

Child Lock Snafu???
Please help! With two young children under 5 I keep the child locks for the back doors of my 2013 Grand Cherokee on at all times. After a recent trip during which my son was impatiently pulling on the interior handle before I could get out and open the door, the door no longer opens/unlocks from either the outside OR inside. I have tried all the basics for disengaging the lock (fob, power buttons, manual pull lever, etc) but have not been able to get the door open. Am I missing the obvious or am I headed to the service center to have the door pulled?

Shawn in PA

bill_de 08-04-2013 08:43 AM

Re: Child Lock Snafu???
If you haven't already;

Try pushing in, fairly hard, as if you were slamming the door. It could be the latch is partially in the open position.


sterry01 08-05-2013 10:50 AM

Re: Child Lock Snafu???
Thanks, I gave it a shot but no luck. The door does not move in any further. Will give service dept a call.

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