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-   -   Has Anyone Done Business with this Wheel Company? (http://www.jeepgarage.org/f180/has-anyone-done-business-with-this-wheel-company-64937.html)

Stevm65 09-01-2013 05:19 PM

Has Anyone Done Business with this Wheel Company?
 
Hi,
I'm looking at a set of black chrome wheels for my 2014 GC from this Company.

2014 Jeep Grand Cherokee - Bright or Black PermachromeŽ

Some other forums have reported bad results like no response on problems,shoddy work, and not returned core deposits. All those posts , however, were at least 1 1/2 to 3 years old. The company changed hands and I don't know if things have changed for the better. Any information is appreciated.
Thanks

Scottina06 09-01-2013 05:59 PM

Re: Has Anyone Done Business with this Wheel Company?
 
yep...someone here before they changed hands was ripped off.(parry69 I believe) The new company made it kinda good with a deal for him

Stevm65 09-01-2013 08:03 PM

Re: Has Anyone Done Business with this Wheel Company?
 
I'd like to have it work out, but so far it hasn't been encouraging. All their contact numbers result in a busy signal all the time. No voice mail...nothing.
The website is very weird too.Confusing about selecting the colors, the charges breakdown and exchange process options and If you click on the FAQ, shipping info, ect. you get this page of goblygook language (almost looks like Latin??), which is a mystery to me. I've emailed the sales dept and I'm not doing anything until i talk to someone there and get a feel for how reliable things are now

Stevm65 09-03-2013 11:13 AM

Re: Has Anyone Done Business with this Wheel Company?
 
Follow up #1: I spoke with the company this morning and they were very responsive and helpful. They sent pictures of the actual wheels,gave me an even better deal than the web price and I feel confidant that they will honor their end of the exchange bargain. The deal was the coating price plus $1000 core dep and a reasonable shipping charge that covers both ways. My rims only have 3000 mi and are pristine. I will take detailed pictures before I send them back. I will keep everyone informed as the deal goes forward, but so far so good. They had a gloss black option, but I think the black chrome is a classier look for the pearlcoat black and chrome trim of the 2014 Limited.

P.S. They did acknowledge previous troubles a few years ago and were under new ownership determined to provide outstanding service. They were also just as surprised by the glitch in the website and thanked me for bringing it to their attention. Said that it was a new rebuild and would get right after the designers.

Stevm65 09-06-2013 10:59 PM

Re: Has Anyone Done Business with this Wheel Company?
 
3 Attachment(s)
Follow up #2
The wheels arrived this morning, everything has been right on with the vendor. Here are some quick pics with the result. It's just what I was looking for. No problems switching over at Pep Boys... they were great and reasonable. I just photographed and sent back my take off's in mint condition for the return on the core deposit.I will continue to update.

Stevm65 09-10-2013 05:45 PM

Re: Has Anyone Done Business with this Wheel Company?
 
3 Attachment(s)
Final Update: I'm happy to report that my deposit was returned promptly, no problem. So, Order to rebate exactly one week. I have to say I'm impressed with the company. Here's a couple of pictures of my jeep.
I took one in sun and one in Shade to show how they change color


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