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Briant73 09-03-2013 11:35 AM

4 Attachment(s)
Just picked up my 2014 Overland and found some interesting paint flaw/panel alignment issues which seem to mainly on the passenger side. The lift gate around the taillight sits in instead of flush, the hood is higher on that side and I just discovered two things the front passenger door is rubbing against the fender in the lower part (seems to be sticking out) and the sill plate doesn't look correct but is sitting tight.

My questions are - Is it bad jeep quality control with all the alignment issues or is there something more to it since they are all on the passenger side?

To align the door/tailgate are interior trim pieces needing removed? I always feel once removed they never are right again so want to know what to expect.

As i said the sill plate/weatherstrip seems tight but sits off compared to any other door should this be a concern? I am attaching pics. Mainly the end doesn't meet the weatherstripping in the channel groove.

Update - I also notice when installing the weathermat on the passenger front seat that anytime my hand hit the carpet near the console I heard a loud plastic thump/rattle. Is this normal for grand Cherokee or do I have another issue to contend with?

Also the doors sometimes take 2-3 times to close properly.

mswlogo 09-03-2013 11:44 AM

Re: 2014 Overland Issues
 
A good body shop should fix them right. Unless there is a flaw in the design to hold alignment you should not have a problem.

Curious when your Overland was built?

Briant73 09-03-2013 11:46 AM

Re: 2014 Overland Issues
 
Quote:

Originally Posted by mswlogo (Post 886875)
A good body shop should fix them right. Unless there is a flaw in the design to hold alignment you should not have a problem.

Curious when your Overland was built?


August build. How would one tell if there is a build alignment issue with the vehicle?

The dealership body shop is going to look at it just want to make sure there isn't a bigger problem and know if interior trim will need removed because it's great otherwise and I would hate for open the interior on a new car. I am most concerned with the door rubbing the front fender, then the paint scratches/tailgate alignment issue, then the door sill.

mswlogo 09-03-2013 11:51 AM

Re: 2014 Overland Issues
 
Quote:

Originally Posted by Briant73 (Post 886878)
August build. How would one tell if there is a build alignment issue with the vehicle?

The dealership body shop is going to look at it just want to make sure there isn't a bigger problem and know if interior trim will need removed because it's great otherwise and I would hate for open the interior on a new car.

I was hoping you'd say an earlier build. I have a Late July/Early August Built Limited and no issues like that.

Briant73 09-03-2013 01:59 PM

Re: 2014 Overland Issues
 
Quote:

Originally Posted by mswlogo (Post 886881)
I was hoping you'd say an earlier build. I have a Late July/Early August Built Limited and no issues like that.

I must say it's disappointing to have these things wrong with a brand new vehicle from any manufacturer. In the past 15 years I have never encountered these type of issues with fit and finish. Usually all I ever found was some paint flaws/scratches which can happen after delivery but some of these issues I suspect were there since the vehicle rolled off the line.

While I was on the lot I was checking other JGC and saw a few with tailgate alignment issues, though one it was hard to tell if it was an alignment issue because the passenger taillight was falling off the vehicle. :eek: I am hoping this is all just minor issues that can be corrected without much work and not some underlying major issue with the build. The dealership wants to make it right so I take it back in a few days and see what they say.

Briant73 09-03-2013 02:30 PM

Re: 2014 Overland Issues
 
Some other things I should of added -

Front passenger floor area when something like a foot/hand hits the carpet there is a loud plastic clack sound. This is the flat area closer to the console side. Is this something all grand Cherokees have or another issue?

Also I notice the doors sometimes take 2-3 times to close properly but is this because they are new and need shut with force?

plynn7 09-03-2013 02:46 PM

Re: 2014 Overland Issues
 
Quote:

Originally Posted by Briant73 (Post 886987)
Also I notice the doors sometimes take 2-3 times to close properly but is this because they are new and need shut with force?

I noticed this too! I have had my Overland for just over a week and I notice it takes quite a bit of force to close the doors. I find myself having to go back and shut the door again because it did not fully close the first time. I think it's normal until the seals break in.

Tarponbeach 09-03-2013 03:05 PM

Re: 2014 Overland Issues
 
Quote:

Originally Posted by Briant73 (Post 886987)
Some other things I should of added -

Front passenger floor area when something like a foot/hand hits the carpet there is a loud plastic clack sound. This is the flat area closer to the console side. Is this something all grand Cherokees have or another issue?

Also I notice the doors sometimes take 2-3 times to close properly but is this because they are new and need shut with force?

Sorry to hear about your issues. Hopefully the dealer will sort them out to your satisfaction.

I too was surprised at the hollow "drum" sound when tapping on the floor in the footwell area. My August build Limited has the same hollow "drum" sound when getting into the vehicle, as shoes hit the floor in the footwell area.

ExcursionDiesel 09-03-2013 03:10 PM

Try cracking a window and then close the door. If it closes easily with a window open, its normal. Some cars are very airtight and closing a door traps pressure and makes the door harder to close. My Murano is like this.

bd

Briant73 09-03-2013 03:41 PM

As for doors you may be right about air tight/new seals.

Now i am still perplexed from the sound of the front passenger floor (plastic like thunk) is this normal or something to check into?

ExcursionDiesel 09-03-2013 04:05 PM

I'd say "not right". My GC arrives in 2 weeks so I'm no expert. If mine makes a noise from pushing on the carpet, I'm having it fixed.

I suspect there is a liner under the carpet that serves as a sound deadener and moisture barrier. It probably didn't get fitted or fastened right and is flexing up. Pushing it down makes a popping/clunking noise. It should be an easy fix.

Make them make it right....you paid good money for a car with no flaws!

bd

Briant73 09-03-2013 04:13 PM

Quote:

Originally Posted by ExcursionDiesel (Post 887037)
I'd say "not right". My GC arrives in 2 weeks so I'm no expert. If mine makes a noise from pushing on the carpet, I'm having it fixed.

I suspect there is a liner under the carpet that serves as a sound deadener and moisture barrier. It probably didn't get fitted or fastened right and is flexing up. Pushing it down makes a popping/clunking noise. It should be an easy fix.

Make them make it right....you paid good money for a car with no flaws!

bd

I would say theres a panel/plug underneath making the noise and its not the carpet/deadner at all. I think I will check some on the lot next time i am there and see what happens.

Its like a hollow plastic thump sound if that helps anyone with what I am noticing.


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