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-   -   Jumpy Rearview Camera after 13.48.3 Update (http://www.jeepgarage.org/f155/jumpy-rearview-camera-after-13-48-3-update-69577.html)

GreenWaveATL 12-25-2013 02:39 PM

Jumpy Rearview Camera after 13.48.3 Update
 
Has anyone noticed any issues with your Backup Camera after updating to 13.48.3? I took my Limited in for service last week for 2 particular issues: 1) Recall, 2) Phone Malfunction (red screen warning kept popping up on my 8.4AN). Dealer updated the software to 13.48.3 as part of the fix. Now I notice whenever I am moving in reverse, the picture is no longer smooth; it's jumpy. It's almost like the processor can't process the image quickly enough. The camera image was perfectly fine before they did the update...any clues as to why this might be happening?

rodman83 12-25-2013 10:36 PM

I am having the same issue post the update. I wonder if the latest software uses more memory than the previous one which causes the lag with the picture.

roots4x 01-30-2014 01:09 AM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
Bump. Does no one else notice this?

SheltonJeep14 01-30-2014 01:38 AM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
+1
I notice it too.

roots4x 01-30-2014 01:45 AM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
Ever tried complaining about it? I have a 10/13 production date and it always did this (came with the update prior 13.48.13).

GreenWaveATL 01-30-2014 09:13 AM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
I took my JGC in earlier this month to have the issue fixed. The dealer said the only repair protocol they had was to replace the camera, which they did. Unfortunately, the problem continues, and the Service Manager's only response was that other 2014 JGC's on the lot do the same thing...so it's standard operation for the rearview camera. They suggested I complain to Chrysler so they will eventually address the issue...I too suspect it is a problem with the UConnect interface and/or processor, and not the camera.

Jeep Enhanced Customer Care has been following my case, but they want me to take my JCG to another dealer for a "second opinion." I don't know what that will accomplish since Jeep engineers already were engaged with the first dealership.

I just want my rearview camera to not jump/flicker and stay still like it used to. I hate this notion that I should lower my expectations and accept this poor quality performance...it's tough to talk up my Jeep to my friends...

archcat74 02-01-2014 04:04 PM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
My Laredo does it here in Australia too....

jacko15 02-01-2014 04:48 PM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
Sounds like something to be corrected in next software update.

mzimand 02-01-2014 06:18 PM

Mine 2014 SRT started doing the same after software update. Hopefully they fix it in the next update.

Sent from my VS980 4G using Tapatalk

bill_de 02-01-2014 06:25 PM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
My camera was affected the same way, so I removed the update. A few weeks later I decided to try again ... no problem.

Go figure.


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mzimand 02-01-2014 07:33 PM

Quote:

Originally Posted by bill_de (Post 969095)
My camera was affected the same way, so I removed the update. A few weeks later I decided to try again ... no problem.

Go figure.


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Did you re-download the software or just reinstall the same download?

Sent from my Nexus 7 using Tapatalk

bill_de 02-01-2014 08:45 PM

Re: Jumpy Rearview Camera after 13.48.3 Update
 
Quote:

Originally Posted by mzimand (Post 969113)
Did you re-download the software or just reinstall the same download?

Sent from my Nexus 7 using Tapatalk

I just reinstalled what I had. Based on a suggestion from Willx I gave it a little more time between the final shut down/restart cycles.


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