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-   -   2009 Overland Rear End Problem (http://www.jeepgarage.org/f5/2009-overland-rear-end-problem-72420.html)

Ariont 03-04-2014 03:58 PM

2009 Overland Rear End Problem
 
Today almost became my worst nightmare when I went to the dealer to find out what this unbearable noise was that was coming from the rear of my Jeep. 45 minutes and a test drive later I was informed that the entire rear end differential needed to be rebuilt. Estimated cost of repairs was $1900+ before tax. Could possibly be less if the ring gear (?) @ $800+ didn't need to be replaced. However, not replacing it they could not say if the howling noise would be completely eliminated.

Seeing how I didn't have that much cash and not sure how long it might take to come up with it I opted to take it and bring it to my regular mechanic for a 2nd opinion. Fortunately he wasn't at the shop and I made plans to bring it back when he came in after lunch.

So I drove home with this awful dread that my newly gifted car my son bought for me was going to cost and arm and a leg to fix and probably mean getting a loan to fix. Dealer said that if the differential locked up while I was driving it probably would take out the transfer case and maybe even the transmission. I was nearly in tears as I called my son to let him know that the car is sick, and that I had already passed the 3 month/ 3000 mile warranty that the dealer had given on the car.

As I am talking to him over the phone I am looking at the paperwork and discovered that I had miscalculated the original mileage at the start of the warranty by 1000 miles.... I was now 330 miles below the expiration of the warranty. My son called his dealer who confirmed that the warranty did indeed cover the entire drivetrain, which included the rear end. And then informed him that the warranty was through their car care package and not just their dealership !!! Meaning that it was covered and could be repaired at any dealer. They gave my son a phone number for our dealer here to call to verify that it was covered under warranty and that the mileage was within the covered period.

My dealer called me back and said that the car was covered and the repairs were approved pending an inspector to come out and see the parts. (I was told this is normal proceedure) And that I needed to bring it in as soon as possible without putting many more miles on it.

My dealer here now has my car and is doing the repairs and I'm expecting it back maybe Friday or Saturday depending on if the inspection calls for replacing the ring gear (?) which they would need to order from Atlanta (1 day delivery). Then to make my day even better yet they offered to drive me 15+ miles to where my wife worked in order for me to pick up her car.

So a big :thumbsup: to the Big Guy for looking over my shoulder and to both dealers to coordinate the repairs with the warranty company.

PS... In all my years of driving I've never had a rear end fail before. My 2009 Jeep Overland only has 129,000 miles on it and was well maintained and not abused by the previous owner. Carfax showed servicing at a dealership in Ohio every 3 to 4000 miles for oil changes and maintainence.

Bikemobile 03-04-2014 07:59 PM

Re: 2009 Overland Rear End Problem
 
Ive read a few times here and jeepforum of premature rear axle failures on qd2 axles. Not sure the cause.......

Make sure they warranty the work they do. Usually 12 months 12k miles.

Ariont 03-04-2014 10:14 PM

Re: 2009 Overland Rear End Problem
 
Quote:

Originally Posted by Bikemobile (Post 986466)
Ive read a few times here and jeepforum of premature rear axle failures on qd2 axles. Not sure the cause.......

Make sure they warranty the work they do. Usually 12 months 12k miles.

Thanks... I'll make sure to check with them on that.

Unobtanium 03-05-2014 04:41 AM

Re: 2009 Overland Rear End Problem
 
All MOPAR parts and labor is covered under a 12/12 warranty. It's part of the benefits of using the dealership vs. Bubba and Autozone.

OP...$800 for a ring-gear? Say what? That is BS.

Glad they are covering it for you!

I have had a rear-end go out before. Pinion bearing spun. 2001 WS6 6-speed LS1 car. Ring/Pinion were re-used, and there was a FAINT "howl".

Ariont 03-05-2014 05:15 AM

Re: 2009 Overland Rear End Problem
 
This was before we found out that it was covered by the warranty where my son bought it from. I'm pretty sure when he was quoting the repair prices he was showing me the parts list and said that if I chose not to replace the ring gear that it would only be $1100 instead of $1900+. He also said that someone had come int he week before and chose not to replace the ring gear and there was no noise. But he couldn't promise me the same results.

As it is now they are taking the rear end apart and the warranty company is supposed to send out an inspector to be sure I wasn't stump jumping in my expensive luxury car (as per the service dept person who drove me to my wife's car) I was told that they expect a complete rebuild of the unit including the ring. I guess I'll find out later today if the guy showed up and I get it back early or not.

harricanfloyd 03-10-2014 05:41 AM

Re: 2009 Overland Rear End Problem
 
Quote:

Originally Posted by Unobtanium (Post 986628)
All MOPAR parts and labor is covered under a 12/12 warranty. It's part of the benefits of using the dealership vs. Bubba and Autozone.

OP...$800 for a ring-gear? Say what? That is BS.

Glad they are covering it for you!

I have had a rear-end go out before. Pinion bearing spun. 2001 WS6 6-speed LS1 car. Ring/Pinion were re-used, and there was a FAINT "howl".


LOL, were you doing neutral drops? I know I was lol
OP, I bet u feel so much better. Imagine if you had actually paid it and then found out about the warranty! I'd be hot. I've got 97k on my 05 now....and I have only changed the diff fluid once. I better snap to it!!

Unobtanium 03-10-2014 05:45 AM

Re: 2009 Overland Rear End Problem
 
My god why? It's an suv. Not a sport suv. An offroad suv. No excuse for neutral drops in anything....but an suv? :(

Bikemobile 03-10-2014 09:56 AM

Re: 2009 Overland Rear End Problem
 
Quote:

Originally Posted by Unobtanium (Post 989071)
My god why? It's an suv. Not a sport suv. An offroad suv. No excuse for neutral drops in anything....but an suv? :(

He's talking about his manual firebird. "Dump the clutch" is the correct term not nuetral drop.

Unobtanium 03-10-2014 10:58 AM

Re: 2009 Overland Rear End Problem
 
Quote:

Originally Posted by Bikemobile (Post 989144)
He's talking about his manual firebird. "Dump the clutch" is the correct term not nuetral drop.

Neutral-drop is the term when one does stupid things in an automatic equipped vehicle, which based on his post, it certainly seems he was referring to his Jeep, but I could have missed something previous.

Bikemobile 03-10-2014 11:34 AM

Re: 2009 Overland Rear End Problem
 
Yeah my bad i got confused who was doing the neutral drops. Either way,....... Stupid.

Ariont 03-10-2014 11:48 AM

Re: 2009 Overland Rear End Problem
 
Wasn't doing anything but normal driving. It was noisey when my son brought it over from SC. I was taking it in for an oil change and wanted them to check out why it was so noisey in the rear end. I have a feeling that the dealer that sold the GC to my son knew there was a problems and tacked on a 3 month/3000 mile warranty. I may be wrong but considerign it was this way when the son bought it in Jan. it seems to be plausible.

dmsfun 03-11-2014 09:58 AM

Re: 2009 Overland Rear End Problem
 
It's probably just the carrier bearing which was whining badly on my QDII and not that big a deal to replace. Mine did the same, replaced it and now it's quiet as a mouse.


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