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pensfan414 03-21-2014 06:51 AM

Advice
 
I've got a persistent CEL about once a month. Usually the code is for an evap leak but no leak has been found after multiple trips to the dealer. Once it was for a body control module error which the dealer said was bogus. Well the light is back and I'm fed up. I've spoken with Crysler and got the usual "take it to the dealer" response. I need to do something or I'm gonna lose it. Anyone have any advice on how to proceed. This is my first car with these types of issues and I have no experience with this. Thanks.

GCLimited 03-21-2014 07:39 AM

Re: Advice
 
Have you lodged a formal complaint (and received a case file number) from Chrysler Customer care yet?

pensfan414 03-21-2014 09:15 AM

Yes I have, but it seems they are placing all the responsibility on the dealer. Of course, the dealer is clueless. So i have no idea what to do.

Strongjeff 03-21-2014 09:18 AM

Re: Advice
 
have the gas cap checked. sometimes if it don't seal tight, it will trip a cel. if they ran smoke thru the system and didn't find it, then it may be that the gas cap is faulty. remember the gas tank is pressurized

pensfan414 03-21-2014 09:19 AM

There's no cap on the 14...

pensfan414 03-21-2014 09:20 AM

The 14 is a capless system

Strongjeff 03-21-2014 09:23 AM

Re: Advice
 
Quote:

Originally Posted by pensfan414 (Post 995341)
There's no cap on the 14...

Quote:

Originally Posted by pensfan414 (Post 995342)
The 14 is a capless system

there still has to be a seal in it somewhere

zhenya 03-21-2014 09:40 AM

Re: Advice
 
Can you go to a different dealer?

macsesso 03-21-2014 09:51 AM

Re: Advice
 
Quote:

Originally Posted by pensfan414 (Post 995287)
I've got a persistent CEL about once a month. Usually the code is for an evap leak but no leak has been found after multiple trips to the dealer. Once it was for a body control module error which the dealer said was bogus. Well the light is back and I'm fed up. I've spoken with Crysler and got the usual "take it to the dealer" response. I need to do something or I'm gonna lose it. Anyone have any advice on how to proceed. This is my first car with these types of issues and I have no experience with this. Thanks.

Had that the other day on my 2014 limited. Dealer cleared the code tested it and said everything was ok. Hope its not the same problem as yours. Sorry I cant give any advice. My dealer is 5 minutes from my house so I will just keep taking it back if it keeps happening.

bill_de 03-21-2014 10:01 AM

Re: Advice
 
Quote:

Originally Posted by zhenya (Post 995353)
Can you go to a different dealer?

Absolutely!

Service managers need to bring in money to their department. Smart ones don't care where the car was purchased.



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bill_de 03-21-2014 10:05 AM

Re: Advice
 
Quote:

Originally Posted by Strongjeff (Post 995346)
there still has to be a seal in it somewhere

True. It appears to me to be 2 blades that get pushed aside by the nozzle. It's the reason Jeep supplies a funnel in case you need to add gas from a can. The funnel neck is long enough to open the the passage.


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Rexlion 03-21-2014 10:26 AM

Re: Advice
 
My only advice is the same as zhenya's: try a different dealer.

Or "lose it". Your choice.

If you always do what you've always done, you'll always get what you've always gotten.


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