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Search: Posts Made By: wsurfh
Forum: Trouble Shooting/Problems/Service 01-22-2014, 12:26 PM
Replies: 19
Views: 1,364
Posted By wsurfh
Re: Uconnect Access renewal

None of us should renew. Perhaps with no paying customers, the customer service will get better. ha
Forum: Grand Cherokee - WK2 - 12-20-2013, 12:04 PM
Replies: 16
Views: 1,518
Posted By wsurfh
Re: Anyone Use A Hitch Mount Motorcycle Carrier?

YZ250. Plenty of room between the handlebars and liftgate. Don't even know its back there.
Forum: Trouble Shooting/Problems/Service 11-18-2013, 06:20 PM
Replies: 43
Views: 2,291
Posted By wsurfh
Re: Noise from 8.4AN RA4 Head Unit in 2014 JGC

Was sitting in my jeep this morning waiting for a meeting, heard a definite squeaking noise, after all electronics had cycled off. Was noticeable enough to grab my attention while reading a book....
Forum: Trouble Shooting/Problems/Service 11-18-2013, 11:21 AM
Replies: 9
Views: 572
Posted By wsurfh
Re: Humming when in Reverse?

already on my second 2014. First one didn't do this, second one hums in reverse when on slight incline or slightly turning. Sounds like drive shaft rubbing on something.
Forum: Trouble Shooting/Problems/Service 10-28-2013, 12:03 PM
Replies: 24
Views: 2,210
Posted By wsurfh
Re: ISG- Thoughts, resolutions?

My dealer was next to useless, with the caveat that it spent a long time there and hence was eligible for buyback!

I was working with Chrysler Customer Care, went through five different case...
Forum: Trouble Shooting/Problems/Service 10-21-2013, 02:32 PM
Replies: 24
Views: 2,210
Posted By wsurfh
Re: ISG- Thoughts, resolutions?

ISG Update!
Yesterday I took delivery on my replacement 14 Limited 4x4!:)
As stated in other threads, it took almost 4 months to get my case elevated to the regional manager, once he reviewed my...
Forum: Trouble Shooting/Problems/Service 10-21-2013, 02:16 PM
Replies: 473
Views: 26,162
Posted By wsurfh
Re: And so it continues...

Update. In reply to the customer service gripes, yes Chrysler has deplorable customer service. I spent 5 months fighting for a buyback, (without a lawyer). The dealers can only do so much, they are...
Forum: Trouble Shooting/Problems/Service 10-09-2013, 02:37 PM
Replies: 3
Views: 686
Posted By wsurfh
Re: Attention 2014 Grand Cherokee True blue owners

My 14 True blue also had a few paint defects on delivery. Drove through some mud, after I washed it off the doors, there were numerous small pits and scratches in the paint.... It's a Jeep...
Forum: Trouble Shooting/Problems/Service 10-05-2013, 07:43 PM
Replies: 24
Views: 2,210
Posted By wsurfh
I am also working with isg. Had a replacement...

I am also working with isg. Had a replacement approved about three weeks ago. Tried to get the transmission tsb done last week and dealer said they wouldn't work on my jgc since it was being...
Forum: Trouble Shooting/Problems/Service 09-10-2013, 06:03 PM
Replies: 473
Views: 26,162
Posted By wsurfh
Thumbs up Re: And so it continues...

To follow up, I ordered a new WK2 on Friday, as soon as it's delivered Chrysler will be taking my current headache away.

Getting Chrysler to agree to a buyback was a herculean task, requiring 60...
Forum: Trouble Shooting/Problems/Service 09-10-2013, 02:50 PM
Replies: 38
Views: 2,711
Posted By wsurfh
Re: Fear of 2014 Chryslers - Ridiculous

I purchased a V6 4x4 Limited on April 30th. Started Having problems on May 3rd. No need to detail the x-mas tree dash, ABS module, u-connect, key fob not detected issues that have been discussed at...
Forum: Trouble Shooting/Problems/Service 08-14-2013, 10:56 AM
Replies: 473
Views: 26,162
Posted By wsurfh
Re: And so it continues...

Been so upset with jeep and their lack of customer service,

I test drove a explorer sport 4x4 w the 3.5L ecoboost...torque was incredible until the front air dam scraped leaving the dealers...
Forum: Trouble Shooting/Problems/Service 08-14-2013, 10:19 AM
Replies: 473
Views: 26,162
Posted By wsurfh
Re: And so it continues...

Thanks. Can't believe you had trouble with your second, I'm praying lightening won't strike the same place twice.

Those are the same two options I was given. I'm also having trouble finding one...
Forum: Trouble Shooting/Problems/Service 08-13-2013, 07:49 PM
Replies: 473
Views: 26,162
Posted By wsurfh
Re: And so it continues...

Marosenb and AMC 2002:
I am also in the middle of working with my regional rep and ISG for my 14 limited buyback.

Since you guys are the new resident buyback experts wanted to check in and see...
Forum: Trouble Shooting/Problems/Service 06-03-2013, 02:45 PM
Replies: 538
Views: 45,416
Posted By wsurfh
Re: 2014 AC not working with Remote Start

Using remote start, AC cycles on however fan is at lowest setting, regardless of previous settings, as soon as drivers door is opened, fan speed reverts back to last setting. Just had a software...
Forum: Trouble Shooting/Problems/Service 06-02-2013, 03:11 PM
Replies: 8
Views: 1,276
Posted By wsurfh
Re: Any 2014 GC Problems ?

I wasn't able to update as the usb drive didn't work.

Dealer just installed new head unit. Happy to report that so far everything seems ok.
Unfortunately it took 10 days.
Forum: Audio/Visual/Navigation 06-02-2013, 03:10 PM
Replies: 28
Views: 4,460
Posted By wsurfh
Re: Did your Uconnect 8.4N problems start after registering?

Dealer just installed new head unit. Happy to report that so far everything seems ok.
Unfortunately it took 10 days.
Forum: Trouble Shooting/Problems/Service 05-14-2013, 05:01 PM
Replies: 677
Views: 53,913
Posted By wsurfh
Re: 2014 GC Totally $#@% dead

102366.

My Limited is going back to the dealer for the third time on Thurs. Hopefully they are able to resolve the issues. I agree there is no other vehicle currently on the market that so...
Forum: Audio/Visual/Navigation 05-10-2013, 01:05 PM
Replies: 28
Views: 4,460
Posted By wsurfh
Re: Did your Uconnect 8.4N problems start after registering?

had vehicle two weeks now. After attempting to register uconnect. problems started. screen freezes, resets to jeep screen while driving and yes, like everyone else temp seems to get stuck for long...
Forum: Trouble Shooting/Problems/Service 05-07-2013, 11:15 AM
Replies: 677
Views: 53,913
Posted By wsurfh
Re: 2014 GC Totally $#@% dead

I have had a few of the same issues, check engine light came on at 100 miles.
Dealer claimed ther was no code. Told them it seemed like a ground issue. They claimed to check all ground connections....
Forum: Trouble Shooting/Problems/Service 05-07-2013, 10:40 AM
Replies: 20
Views: 3,025
Posted By wsurfh
Re: Problems Continue 2014 Summit

call jeep corporate and vent, QA/QC is a big problem.

(800) 763-8422.

Head unit reloading all the time, uconnect issues, memory seats not working, alignment off, minor paint imperfections.
Forum: Trouble Shooting/Problems/Service 05-07-2013, 10:33 AM
Replies: 8
Views: 1,276
Posted By wsurfh
Re: Any 2014 GC Problems ?

memory seats not working.
uconnect issues abound
bluetooth pairing not working
alignment off
minor paint imprefections, I know it's a jeep and it's going to get scratched however i would like...
Forum: Trouble Shooting/Problems/Service 05-07-2013, 09:51 AM
Replies: 207
Views: 23,061
Posted By wsurfh
Thumbs down Re: Those who have a 2014, any problems? or problem free?

Had my 2014 for just over a week now. Spent the last three days at the dealer after the check engine light came on 104 miles.

Had my 2014 for just over a week now. Spent the last three days at...
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