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Search: Posts Made By: maxim5928
Forum: Trouble Shooting/Problems/Service 05-05-2014, 04:42 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I had mine done today at Gary Miller in Erie, and so far, so good. Will wait and see if this is finally fixed, once I have driven it more.
Forum: Trouble Shooting/Problems/Service 05-02-2014, 10:55 AM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I just got an email from my service manager and I am scheduled for Monday May 5th. I hope this works.
Forum: Trouble Shooting/Problems/Service 03-03-2014, 09:32 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I really don't know what to suggest. If I had to buy something other than a Jeep Grand Cherokee, I would be dissatisfied with whatever it would be, because to me the Jeep GC is the perfect overall...
Forum: Trouble Shooting/Problems/Service 03-03-2014, 05:50 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I agree. Keep the 2011 until this issue is resolved. I wish I had my 2011 back. I had zero problems with it. Also, when I used remote start in cold weather, the defrost (front and rear) came on...
Forum: Trouble Shooting/Problems/Service 03-01-2014, 04:12 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I am the originator of this thread, and am astonished at how many people are having the same problem that I am having. Jeep must be inundated with complaints, but are not doing anything about it. I...
Forum: Trouble Shooting/Problems/Service 02-11-2014, 05:14 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I wrote Chrysler in December 2013 about this problem, and never got a reply. So today I called the customer service number 1-877-426-5337 and spoke with a representative. She looked into my records...
Forum: Trouble Shooting/Problems/Service 02-07-2014, 09:21 AM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

This might be my last Jeep, too. I am thinking of getting rid of this vehicle and finding something else. Not just the frustration with the faulty heater, but the lack of concern from Chrysler. I...
Forum: Trouble Shooting/Problems/Service 01-09-2014, 08:42 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

Been there, done that. Service department wasn't able to help. STAR report came back "normal and cannot be changed". I am now awaiting an answer to my letter of complaint to Chrysler. When I set...
Forum: Trouble Shooting/Problems/Service 12-29-2013, 07:33 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I have written a letter to Chrysler about this issue and will let you know their reply. Their STAR report response was "normal and cannot be changed". I asked if the speedometer read 68 when the...
Forum: Trouble Shooting/Problems/Service 12-23-2013, 03:48 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

I just heard back from my dealer and he tells me that STAR case numbers begin with an "S" and have eleven digits. He also said he did a search of this issue using words such as "temperature",...
Forum: Trouble Shooting/Problems/Service 12-23-2013, 01:38 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

Thank you, thank you, thank you for going to the trouble of getting the STAR case number for us. I am going to contact my dealer right away about getting this fixed.

With much...
Forum: Trouble Shooting/Problems/Service 12-19-2013, 02:49 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

Thank you so much for following up on this. Having the STAR case number would be a big help, when I go back to the dealer with this solution. Thank you!!!
Forum: Trouble Shooting/Problems/Service 12-11-2013, 10:26 AM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

Yes, they did file a STAR case, and they forwarded to me they reply. The reply was "this is normal and cannot be changed". The dealer has not been able to offer any solution to this. I believe...
Forum: Trouble Shooting/Problems/Service 12-09-2013, 09:49 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

Well, here's another way to look at it. If you selected channel 115 CNN on your satellite radio, but the radio then played a channel 7 channels above 115, while still displaying channel 115, you...
Forum: Trouble Shooting/Problems/Service 12-09-2013, 09:20 PM
Replies: 369
Views: 30,354
Posted By maxim5928
Re: Problem With 2014 Grand Cherokee Heater

When I took it to the dealer, I brought an instant thermometer with me to prove to him that when the climate control is set to 68 degrees, the temperature in the cabin rises to 75 degrees, while the...
Forum: Trouble Shooting/Problems/Service 12-09-2013, 10:11 AM
Replies: 369
Views: 30,354
Posted By maxim5928
Problem With 2014 Grand Cherokee Heater

I just bought a new 2014 Grand Cherokee Limited and noticed almost immediately that when I set the climate comtrol at, say, 68 degrees, the interior would heat up to 75 degrees. I took it to the...
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